Changeset 12307

Timestamp:

12/08/2022 01:08:44 AM (12 months ago)

Author:

dd32

Message:

HelpScout: When a displayed email has a customer assigned, and that customer has multiple emails assigned, try looking up their WordPress.org email address by those alternates.

This is common when plugin authors use an email forwarder such as me@company but email us from me.company@gmail.

Location:

sites/trunk/api.wordpress.org/public_html/dotorg/helpscout

Files:

• common.php (modified) (1 diff)
• profile.php (modified) (1 diff)

sites/trunk/api.wordpress.org/public_html/dotorg/helpscout/common.php

@@ -37 +37 @@
     ) {
         $user = get_user_by( 'slug', $m[1] );
+    }
+
+    // If the customer object has alternative emails listed, check to see if they have a profile.
+    if ( ! $user && ! empty( $request->customer->emails ) ) {
+        foreach ( $request->customer->emails as $alt_email ) {
+            $user = get_user_by( 'email', $alt_email );
+            if ( $user ) {
+                break;
+            }
+        }
     }
 

sites/trunk/api.wordpress.org/public_html/dotorg/helpscout/profile.php

@@ -19 +19 @@
         $html .= '<p>Profile: <a href="https://profiles.wordpress.org/' . $user->user_nicename . '/">'. $user->user_nicename .'</a></p>';
         $html .= '<p>Forums: <a href="https://wordpress.org/support/users/'. $user->user_nicename . '/">'. $user->user_nicename .'</a></p>';
+
+        // When the Displayed account email doesn't match the email being displayed, output the user email address too.
+        if ( ! empty( $request->customer->email ) && $request->customer->email !== $user->email ) {
+            $html .= '<p>Account Email: ' . esc_html( $user->user_email ) . '</p>';
+        }
     } else {
         $html .= '<p>No profile found</p>';