Changeset 12598

Timestamp:

05/19/2023 10:37:12 AM (17 months ago)

Author:

Clorith

Message:

Support Forums: Improve wording when posts are held for moderation.

This simple improvement to the wording when a post is held for moderation puts emphasis on the user not needing to take any action at this time, while simultaneous adding a reference to there not being an immediate timeframe for how fast this will be reviewed.

Doing so puts less pressure on volunteer moderators on how fast a post is expected to be reviewed.

As an added bonus, we can also add a context-key to the translation string for how many hours are needed before a different prompt is shown in context of a post when it is held for moderation. This avoids any future mixups if similar numbers are used elsewhere, and conforms to best practices.

Props carike, tobifjellner, sterndata, fierevere, zoonini, thelmachido.
Fixes #5263.

File:

• sites/trunk/wordpress.org/public_html/wp-content/themes/pub/wporg-support/functions.php (modified) (2 diffs)

sites/trunk/wordpress.org/public_html/wp-content/themes/pub/wporg-support/functions.php

@@ -631 +631 @@
 
         /* translators: Number of hours the user should wait for a pending post to get approved before contacting moderators. */
-        $moderation_timeframe = (int) __( '96', 'wporg-forums' );
+        $moderation_timeframe = (int) _x( '96', 'Wait-hours', 'wporg-forums' );
         if ( ! $moderation_timeframe ) {
             $moderation_timeframe = 96;
@@ -647 +647 @@
             );
         } else {
-            $notices[] = __( 'This post has been held for moderation by our automated system and will be manually reviewed by a moderator.', 'wporg-forums' );
+            $notices[] = __( 'Your post is being held for moderation by our automated system and will be manually reviewed by a volunteer as soon as possible.', 'wporg-forums' );
+            $notices[] = __( 'No action is needed on your part at this time, and you do not need to resubmit your message.', 'wporg-forums' );
         }