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Ignore:
Timestamp:
09/17/2023 06:18:29 PM (12 months ago)
Author:
Clorith
Message:

Support Forums: Improved topic report flows.

Where previously, a reported topic would store the report in post meta and be limited to the sidebar view, and any reaction would be secret, unless a moderator contacted reporters publicly, this is no longer the case.

When a report is made, while we maintain the modlook tag as before for compatibility reasons, the report is added as a custom post type entry. This allows for tracking vigilant users who help out a lot, as well as giving us access to valuable data about what kind of reports are being made.

The reports are also presented as "replies" within a topic, giving valuable contextual information to those reviewing reports during the time of the report. This element is also presented in such a way that a moderator is able to respond to a report directly, letting the user view their previous reports and their outcomes within their forum profile, as well as them getting notified of the outcome by email when a topic is handled.

Fixes #5715.

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