Changeset 13107

Timestamp:

01/15/2024 02:40:00 AM (15 months ago)

Author:

dd32

Message:

Plugin Directory: Bin: Bounced Emails: If all plugins associated with the account are already closed, just close the Helpscout ticket. The plugin probably had other bounces that have already closed the plugins.

File:

• sites/trunk/wordpress.org/public_html/wp-content/plugins/plugin-directory/bin/bounced-emails.php (modified) (8 diffs)

sites/trunk/wordpress.org/public_html/wp-content/plugins/plugin-directory/bin/bounced-emails.php

@@ -61 +61 @@
 if ( 'live' == OPERATION_MODE ) {
     echo "Running in live mode. Changes will be made.\nProceeding in 10s...\n";
+    sleep( 10 );
 } else {
-    echo "Running in dry-run mode. No changes will be made. Pass --doit parameter to make changes.\nProceeding in 10s...\n";
-}
-sleep( 10 );
+    echo "Running in dry-run mode. No changes will be made. Pass --doit parameter to make changes.\n";
+}
+
 
 // Load the HelpScout API helper methods.
@@ -161 +162 @@
     'closed'         => 0,
     'revoked-commit' => 0,
+    'hs-closed'      => 0,
 ];
 
@@ -174 +176 @@
 */
 ];
+$just_close_it = []; // The HS tickets to just close.
 
 foreach ( get_bounces()->_embedded->conversations as $bounce ) {
@@ -191 +194 @@
         },
         $slugs
+    );
+
+    $closed_plugins = array_filter(
+        $plugins,
+        function( $plugin ) {
+            return 'closed' === get_post_status( $plugin ) || 'disabled' === get_post_status( $plugin );
+        }
     );
 
@@ -219 +229 @@
     );
 
-    if ( ! $email || ! $user || ! $slugs || ! $plugins ) {
+    if ( ! $email || ! $user || ! $slugs || ( ! $plugins && ! $closed_plugins ) ) {
         echo "\tNo user or plugins found.\n";
         $stats['error']++;
@@ -231 +241 @@
     echo "\tSingular committer (or owns): " . implode( ', ', wp_list_pluck( $single_committer_plugins, 'post_name' ) ) . "\n";
     echo "\tJust a committer: " . implode( ', ', wp_list_pluck( $multiple_committer_plugins, 'post_name' ) ) . "\n";
+    echo "\tClosed plugins: " . implode( ', ', wp_list_pluck( $closed_plugins, 'post_name' ) ) . "\n";
 
     echo "\tBounce Message:\n\t\t> " . ( str_replace( "\n", "\n\t\t> ", $bounce_message ) ?: 'Unable to determine bounce reason' ) . "\n";
@@ -239 +250 @@
         $actions_to_take[ $plugin->ID ]['id'][]  = $bounce->id;
         $actions_to_take[ $plugin->ID ]['users'][ $user->ID ] = $bounce_message;
+    }
+
+    if ( ! $plugins && $closed_plugins ) {
+        $just_close_it[] = $bounce->id;
     }
 
@@ -394 +409 @@
 }
 
+// Close those HS tickets.
+foreach ( $just_close_it as $hs_id ) {
+    $stats['hs-closed']++;
+
+    echo "Marking https://secure.helpscout.net/conversation/{$hs_id} as closed as all plugins are closed.\n";
+
+    if ( 'live' == OPERATION_MODE ) {
+        HelpScout::instance()->api(
+            '/v2/conversations/' . $hs_id,
+            [
+                'op'    => 'replace',
+                'path'  => '/status',
+                'value' => 'closed',
+            ],
+            'PATCH'
+        );
+    }
+}
+
 echo "\nAll Done! Stats:\n";
 var_dump( $stats );