While sharing ​this forum topic on Facebook, I've noticed that differently from what happens when we share a /news blog post, there is not a default image with it. As a fallback, Facebook tries to get the first image, so the topic is displayed with the user avatar (in this case a random image).

Can we use some default image for these cases too?

The Enterprise Growth council has been working on content geared toward enterprise decision-makers as a companion to the content the Growth Council created in 2018.

This is essentially a microsite that will live at wordpress.org/enterprise. All the content and designs required for this is here: ​https://drive.google.com/open?id=1lRpTt88b5bcdbiClPNZwmVP6w1q1QGFJ

and here: ​https://docs.google.com/spreadsheets/d/1uPa6m2hVb4Oz-qOvTEDn2FUC1-uBRVoDvohc7YNmYRY/edit#gid=0

Any additional coordination with the council can take place in #council-ops ​https://wordpress.slack.com/archives/C9GG77GRJ

Plugin and theme authors currently have the power to mark threads as resolved within their own support forum, which is great.

Problem description However, some of the larger plugin/theme shops have a support team to help out on their own support forums. I think it would be useful to be able to recognize those people in the support forums, like we’re able to recognize authors.

Proposal So what I would like to propose is adding a new role: Plugin/Theme Support. Everyone with this role should have rights to mark topics within their own support forum as resolved, and should not be affected by posting speed limitations for their own support forum. This role should also show in the forums as ‘Support’, similar to author.

The reason why I propose a new role, instead of adding the capability to the contributor role is because, in my opinion, they serve a different purpose. Let me explain.

A contributor is someone who helped your open source project forward. This can be by providing feedback, writing code, creating images, doing marketing or being a friend of the project, for example.

Someone working on support does contribute his/her (paid) time to your project and is in that way a contributor. However, I think there are more than enough valid use cases where you don’t want someone who contributed code (for example) once to be able to close support request on behalf of the author.

That’s why I think having a separate support role would be viable. It would show the community that this person is vetted and answering on behalf of the plugin/theme author.

Related ticket This proposal is related to ticket #2598.

Managing support role Of course, it should be possible for plugin authors to manage the list of support people. I see two reasonable ways to do so, which should be mutually exclusive.

One way is by adding the usernames to the readme.txt file, the same way contributors are currently added. The other way would be to add users the same way committers are currently added, on the Advanced View of the plugin.

Showing support staff To be transparent about this, we’d probably also need a place to list people in the support role. This could be the Advanced View page, or even the plugin page itself.

Replace the contents of ​https://ps.w.org/robots.txt with:

User-agent: * Disallow: /

Plugin pages, like ​https://wordpress.org/plugins/autoptimize/, often contain FAQ content.

When this is the case, we should output FAQ schema markup, with an aim to encourage Google to show FAQ questions+answers in the search results (therefore achieving extra visibility and clickthrough-rates).

Approach

• Add an additional node to the existing schema markup on plugin pages, for "@type": "FAQPage".

• Add a mainEntity property to house the questions.
  • Loop through each question/answer, and construct a Question node with an acceptedAnswer property.

Example output

{
  "@context": "https://schema.org",
  "@type": "FAQPage",
  "mainEntity": [{
    "@type": "Question",
    "name": "What does the plugin do to help speed up my site?",
    "acceptedAnswer": {
      "@type": "Answer",
      "text": "It concatenates all scripts and styles, minifies and compresses them, adds expires headers, caches them, and moves styles to the page head, and scripts (optionally) to the footer. It also minifies the HTML code itself, making your page really lightweight."
    }
  }, {
    "@type": "Question",
    "name": "But I’m on HTTP/2, so I don’t need Autoptimize?",
    "acceptedAnswer": {
      "@type": "Answer",
      "text": "HTTP/2 is a great step forward for sure, reducing the impact of multiple requests from the same server significantly by using the same connection to perform several concurrent requests. That being said, <a href="http://engineering.khanacademy.org/posts/js-packaging-http2.htm">concatenation of CSS/ JS can still make a lot of sense</a>, as described in <a href="https://css-tricks.com/http2-real-world-performance-test-analysis/">this css-tricks.com article</a> and this <a href="http://calendar.perfplanet.com/2015/packaging-for-performance/">blogpost from one of the Ebay engineers</a>. The conclusion; configure, test, reconfigure, retest, tweak and look what works best in your context. Maybe it’s just HTTP/2, maybe it’s HTTP/2 + aggregation and minification, maybe it’s HTTP/2 + minification (which AO can do as well, simply untick the “aggregate JS-files” and/ or “aggregate CSS-files” options). And Autoptimize can do a lot more then “just” optimizing your JS &amp; CSS off course 😉"
    }
  }, {
    "@type": "Question",
    "name": "Will this work with my blog?",
    "acceptedAnswer": {
      "@type": "Answer",
      "text": "Although Autoptimize comes without any warranties, it will in general work flawlessly if you configure it correctly. See “Troubleshooting” below for info on how to configure in case of problems."
    }
  },
  {...}
  ]
}

Sanitization concerns

All HTML tags should be stripped from fields, with the exception of the text property of an acceptedAnswer, which should:

• Accept <a>, <strong> and <em> tags.
• Disallow/remove any values/properties/attributes of these tags (other than the href attribute on <a> tags).
• Remove invalid markup (e.g., an <a> without a closing </a>).

• Change the <title> content to: {{Full Name}} ({{Username}}) - WordPress user profile | WordPress.org. E.g., Joost de Valk (joostdevalk) - WordPress user profile | WordPress.org.

• Add and populate a meta description tag with the (sanitized) content of the Bio field, up to 160 characters (cutting off gracefully with an ellipses character).

• Add and populate open graph tags as follows:

<meta property="og:type" content="profile" />
<meta property="og:title" content="{{Full Name}} - WordPress user profile" />
<meta property="og:description" content="{{Meta description}}" />
<meta property="og:url" content="{{URL}}" />
<meta property="og:site_name" content="WordPress" />
<meta property="og:image" content="{{Gravatar Large Image}}" />
<meta property="profile:username" content="{{Username}}" />

The following code should be adapted and added to profile templates (values from ​https://profiles.wordpress.org/jonoaldersonwp/ used for reference).

<script type="application/ld+json">
{
    "@context":"https://schema.org",
    "@graph":[
        {
            "@type":"Organization",
            "@id":"https://wordpress.org/#organization",
            "url":"https://wordpress.org/",
            "name":"WordPress",
            "logo":{
                "@type":"ImageObject",
                "@id":"https://wordpress.org/#logo",
                "url":"https://s.w.org/style/images/about/WordPress-logotype-wmark.png"
            },
            "sameAs":[
                "https://www.facebook.com/WordPress/",
                "https://twitter.com/WordPress",
                "https://en.wikipedia.org/wiki/WordPress"
            ]
        },
        {
            "@type":"WebSite",
            "@id":"https://wordpress.org/#website",
            "url":"https://wordpress.org/",
            "name":"WordPress.org",
            "publisher":{
                "@id":"https://wordpress.org/#organization"
            }
        },
        {
            "@type":"ProfilePage",
            "@id":"https://profiles.wordpress.org/jonoaldersonwp/#webpage",
            "url":"https://profiles.wordpress.org/jonoaldersonwp/",
            "inLanguage":"en",
            "name":"{{Page title}}",
            "description":"{{Meta description}}",
            "isPartOf":{
                "@id":"https://wordpress.org/#website"
            }
        },
          {
            "@type":"Person",
            "@id":"https://profiles.wordpress.org/jonoaldersonwp/#profile",
            "name":"Jono Alderson",
            "image":"https://secure.gravatar.com/avatar/beed0f5ca54ae221655b9f30a1f6fe66?s=200&#038;d=mm&#038;r=g",
            "jobTitle":"Special Ops",
            "worksFor": {
             "@type":"Organization",
             "name":"Yoast"
            },
            "sameAs": [
                "https://www.facebook.com/jonathan.alderson",
                "https://www.linkedin.com/in/jonoalderson/",
                "https://twitter.com/jonoalderson"
            ],
            "mainEntityOfPage": { "@id" : "https://profiles.wordpress.org/jonoaldersonwp/#webpage" }
        }
    ]
}
</script>

NOTE: Optional nodes (like worksFor) should only be included when the relevant profile fields are populated.

NOTE: https://meta.trac.wordpress.org/ticket/4277 changes the title and description contents; values here should also change and use the new values specified in #4277.

NOTE: https://meta.trac.wordpress.org/ticket/4278 is required to retrieve/set social profiles in the sameAs array.

NOTE: If name is not set, fall back to username.

For the new CampSite theme we had the idea to include a speakers bio page with an improved sessions list not only showing the session title, but also an excerpt as well as links to the slides and WordPress.tv video. We decided against a page template and rather add this additional markup to the post types plugin.

On Core and Plugins Trac, UTF-8 text is displayed correctly: ​https://core.trac.wordpress.org/browser/tags/4.4.2/tests/phpunit/tests/pomo/po.php#L115 ​https://plugins.trac.wordpress.org/browser/edit-parent-comment-id/tags/0.3/edit-parent-comment-id-ru_RU.po#L24

On Themes Trac that's not the case, looks like ISO-8859-1 is the default encoding there: ​https://themes.trac.wordpress.org/browser/zalive/1.3.4/languages/ru_RU.po#L20

E.g.,

​http://pingomatic.com/ should redirect to ​https://pingomatic.com/ ​http://pingomatic.com/stats/?cat=dog should redirect to ​https://pingomatic.com/stats/?cat=dog

We need an admin-only tool that will allow us to mass-email plugins.

One exists but currently can only be run by a server admin, which limits usability.

1) Provide a list of plugins

2) Provide an email subject and body with basic substitutions

3) The tool would then email everyone with commit access and listed owner the message

Substitutions needed:

%USER_EMAIL% %USER_DISPLAY_NAME% %PLUGIN_URL%

With Helpscout you can pre-fill everything BUT the body: ​https://docs.helpscout.com/article/119-pre-fill

So it doesn't look like we can use that for our bulk-mail tool.

If it's secure and has the capability to be given a usable UX, whatever tool is used on the back-end should be fine.

Limiting the number of plugins mailed at a time is also fine. Handling more than 50 of those at a stretch is usually pretty annoying anyway :)

As requested by @espellcaste you'll find attached to this ticket the needed edits to the bporg-developer theme to do so that he can start documenting the BP GraphQL API.

Various Rosetta sites have a blog with a "Hello World" post. These should be deleted. Because of the incorrect hreflang setup on these sites, these posts cause an absolute SEO nightmare as Google seeks out their (non-existent) siblings across the whole network.

E.g., ​https://tg.wordpress.org/2012/08/23/hello-world/ ​https://tt.wordpress.org/2014/07/08/hello-world/ ​https://fao.wordpress.org/2016/07/20/hello-world/ ​https://dzo.wordpress.org/2015/02/24/hello-world/ ​https://kab.wordpress.org/2015/02/24/hello-world/ ​https://sa.wordpress.org/2011/07/26/hello-world/ ​https://hau.wordpress.org/2016/07/15/hello-world/ ​https://bre.wordpress.org/2015/07/17/hello-world/ ​https://ak.wordpress.org/2016/03/05/hello-world/ ​https://es-pr.wordpress.org/2016/03/05/hello-world/ ​https://rup.wordpress.org/2016/03/05/hello-world/

I don't have an easy way of finding them all from the outside-in - I'm hoping that these should be easy to round up?

It's also worth considering that in many cases, these are the only blog posts on these blogs. E.g., ​https://dzo.wordpress.org/news/, ​https://bre.wordpress.org/news/

When that's the case and we're removing them, can we also please:

• Remove the entire blog
• Remove menu links to the (removed) blog
• 301 redirect requests to the blog root URL (e.g., ​https://bre.wordpress.org/news/) to the local site root (e.g., ​https://bre.wordpress.org/)

E.g., ​https://codex.wordpress.org/Special:Contributions/Jany2786@gmail.com

This template should have a meta robots value of 'noindex, follow'.

Currently Stats_Report (plugins/plugin-directory/tools/class-stats-report.php) checks SupportPress

We've moved so we'll need to update those checks to use (I think) the API for HelpScout

​https://developer.helpscout.com/mailbox-api/endpoints/conversations/list/

On some locales (like Catalan), most of the translations are done by 3-4 people (with 2 of them being GTE), even if according to ​https://translate.wordpress.org/locale/ca there are 10 GTE, and almost a 100 contributors.

This is a problem not only because it simply doesn't scale (with the amount of strings that themes & plugins have, 3-4 people are not enough), but also because is extremely hard for GTEs to identify "active" contributors to help and guide them so they become one day GTE, and for contributors to find active GTE so their strings get approved and don't stay forever as pending.

Ideally, there should be a way of "filtering" the teams page (​https://make.wordpress.org/polyglots/teams/?locale=ca) with some kind of "active" filter, with active being a rule such as "has translated/reviewed more than X strings (could be 0) in the last 3-4 months".

That could help to really asses the health of a team, as you could quickly identify how many people is actively contributing to the project.

Also, if that filter included some kind of aggregated cross-project stats (similar to the ones you get "per-project" in translate.wp.org), pointing to the projects they contributed, it would be easier to "measure" the amount of contributions people is doing: I, as a GTE, am more in validating strings translated by someone who contributes regularly than strings from someone who only translated 1 string two months ago. Computing such a huge amount of stats won't be light in terms of resources, but in order to be useful, these stats don't need to be "live": a weekly update would be more than enough to get a sense of the current state.

This would also give extra visibility to the health of the team, on top of the "activeness" filter: knowing there are 100 people active when 99 of them only have translated one string isn't a sign of healthy at all.

Hello,

Not sure if the meetings calendar could support it but I find most of the time the first couple early meetings in the day hide the others out there. It would be nice if the current time would change the view so the next few meetings are displayed with all others hidden in the popup link. This might help expose meetings that are about to occur instead of just displaying stale (past) meetings. *This would only apply to the current day.

Thoughts? Thanks

To provide debugging information some users post their full logs in a reply. These can be up to 10k lines which makes reading the page really annoying because you have to scroll like 5 minutes.

Examples:

• ​https://wordpress.org/support/topic/qtranslate-x-compatibility-2/#post-8250157
• ​https://wordpress.org/support/topic/no-confirmation-email-received-2/#post-8235539

I suggest to prevent posting replies which have more than X chars/words/lines and to recommend using a service like Pastebin or GitHub gists.