Opened 9 years ago

Closed 9 years ago

Last modified 9 years ago

#1144 closed defect (bug) (worksforme)

Error submitting comments on plugin' support and reviews

Reported by: alvarogois's profile alvarogois Owned by:
Milestone: Priority: normal
Component: Support Forums Keywords:


New comments on existing threads or new reviews on plugin pages don't update after submit. It's as if the comment wasn't loaded. But after a while, on page reload, the comment is posted. In the meantime, I get no feedback on what happened.

Change History (3)

#1 @Otto42
9 years ago

  • Resolution set to worksforme
  • Status changed from new to closed

This can happen when our systems are under heavy load, and has to do with delays due to MySQL replication across the servers. Usually it fixes itself after a short break, or only happens when we're having load issues.

Not much we can do to fix it except keep doing overall improvements to the systems as a whole.

#2 @alvarogois
9 years ago

OK. Thanks.

#3 @Otto42
9 years ago

It's also possible you got caught in the spam filter, in which case the post would be held until a moderator released it. Which they do multiple times a day.

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