Opened 9 years ago

Closed 9 years ago

Last modified 9 years ago

#1230 closed defect (bug) (invalid)

Active installs count and graph not matching

Reported by: qsheeraz's profile qsheeraz Owned by:
Milestone: Priority: normal
Component: Plugin Directory Keywords:


I have my plugin
When wordpress start showing active installs count, it shows 500+ and total downloads were almost 4000+. Till today it still shows 500+ and total downloads are almost 7000.

Ok! you maybe correct. But graph showing a different story.
Yesterday I launch new version of my plugin 0.8.0 and first day downloads were 95 and graph shows it 7.9%

Now if I believe on graph then according to 95 = 7.9% then 100% active installs should be 1200+

Isn't it a big difference? Or maybe I am wrong somewhere?
Please help.
Thanks a lot.

Change History (3)

#1 in reply to: ↑ description @samuelsidler
9 years ago

Replying to qsheeraz:

Now if I believe on graph then according to 95 = 7.9% then 100% active installs should be 1200+

This is where you're misunderstanding. You may have had 95 downloads, but not every download turns into an active install. Only some downloads will become installs. Thus, 95 downloads does not equal 7.9% active installs. It sounds like only about half of those downloads turned into active installs.

#2 @Otto42
9 years ago

  • Resolution set to invalid
  • Status changed from new to closed

Download numbers have next to no relationship with Active Install counts. They're measuring totally different things. Remember that an "install" is not the same as an "active install" and that non-active installs get updates and thus downloads too. Furthermore, people download a plugin, try it, and remove it. Happens all the time.

Additionally, Active Install counts have an inherent delay in them. It's not an immediate number. There's at least a two day delay there, more if you consider that not all installs report in daily. Same goes for the version percentages, there is a significant delay in reporting.

#3 @qsheeraz
9 years ago

Ok. That's understandable. Thanks for the help. :)

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