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Opened 2 years ago

Last modified 4 months ago

#1453 new defect

Better error message when non-logged in users view the newticket page

Reported by: johnbillion Owned by:
Milestone: Priority: high
Component: Trac Keywords: ui-feedback
Cc:

Description

When linking a user to https://core.trac.wordpress.org/newticket, they see a nasty error message if they're not logged in. Can we make this error a bit more user-friendly?

https://i.imgur.com/XRBlndA.png

Attachments (3)

error message.png (360.8 KB) - added by JoshuaWold 16 months ago.
error message update.png (61.5 KB) - added by JoshuaWold 16 months ago.
actual_interface.png (87.4 KB) - added by Mte90 5 months ago.
actual interface of the page

Download all attachments as: .zip

Change History (9)

This ticket was mentioned in Slack in #meta-tracdev by drew. View the logs.


2 years ago

#2 @samuelsidler
17 months ago

  • Priority changed from normal to high

#3 @JoshuaWold
16 months ago

@samuelsidler what kind of flexibility is there in updating the error? I'm guessing we mostly have control over the wording of the error, and not the overall layout. The first thought I had was to clean it up by removing the red error part, and rewording the H1 error message. Thoughts?

Last edited 16 months ago by JoshuaWold (previous) (diff)

@Mte90
5 months ago

actual interface of the page

#4 follow-up: @Mte90
5 months ago

The message is different now so this ticket is required?

#5 in reply to: ↑ 4 @SergeyBiryukov
5 months ago

Replying to Mte90:

The message is different now so this ticket is required?

The form is there if you're already logged in.

If you're not logged in yet, there's still the same error message, exactly as reported.

#6 @Travel_girl
4 months ago

I like the suggestion from @JoshuaWold. Just the Font-size from the close button should be a bit larger, cause its pretty small and hard to read. Also do change the design of the button, could be useful, cause the color contrast of the border ist not really high.

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