Improve Plugin Rating RSS Feeds

[markzahra]

At the moment the RSS feeds for plugin reviews aren't really useable. Since I'm the Team Lead on the WP RSS Aggregator plugin I've tried using these feeds, but to no avail. This is an example of our reviews RSS feed - ​https://wordpress.org/support/rss/view/plugin-reviews/wp-rss-aggregator

These are some of the changes improvements we'd like to see to the feeds:

• Comments on a rating are currently new feed items resulting in them being imported as another review (when they're not), they should be on a separate feed.
• The feed should include the star rating, at least as a numeric value.
• It should have the title include the user’s name and plugin’s name, for example "Mark Zahra on WP RSS Aggregator". It should also remove the word "Support” from the plugin's name.

[netweb]

Hey @markzahra, now that we've switched to bbPress 2.x it would be great if you could update your feedback.

Is there anything new now broken with the bbPress change? Is there anything new now fixed etc?

[markzahra]

Hey @netweb

Thanks for taking the time to get back to me. Yes, there are a few issues now too:

1. When integrated with Slack I noticed that each reply on a support question comes through as follows:

Impossible to activate Excerpts & Thumbnails
Replies: 4
Hello,
It’s impossible to activate Excerpts & Thumbnails, i tried in many ways, is there aby issues or bug, please find a solution.
I also sent you many support email since one month, to try to find a solution but you didn’t answer even one time. I’m loosing a lot of time to find a solution. Be more pro or close your support by email.

Notice how, rather than showing the ACTUAL reply, it shows the number of replies and only the original message beneath it. This is the "Description" tag that I'm referring to.

2. The same thing can be said for the Reviews RSS feed.

3. One last thing we noticed is that there is no link to the RSS feeds on the support or reviews pages. I know they can be found by simply adding /feed to the URL, however, those who don't know about it would struggle to find it.

That should be it :)

[netweb]

Replying to markzahra:

Hey @netweb

Thanks for taking the time to get back to me. Yes, there are a few issues now too:

Thanks for following up with the extra feedback, we've a few more issues with a higher priority right now, but this feedback will help us get going once we do get around to looking into this, thanks

3. One last thing we noticed is that there is no link to the RSS feeds on the support or reviews pages. I know they can be found by simply adding /feed to the URL, however, those who don't know about it would struggle to find it.

This is being tracked in #1999

[obenland]

@netweb Is there a chance you'd have time to look at this further?

[tellyworth]

@netweb is there a feasible fix for this? If not I think we should close the ticket.

[dd32]

In 9857:

Support Forums: Reviews: Include the rating in plugin/theme review feeds.

See #1611.

[dd32]

Just going to sum this ticket up with current status:

Comments on a rating are currently new feed items resulting in them being imported as another review (when they're not), they should be on a separate feed.

Seems fixed with bbPress2

The feed should include the star rating, at least as a numeric value.

[9857]

It should have the title include the user’s name and plugin’s name, for example "Mark Zahra on WP RSS Aggregator". It should also remove the word "Support” from the plugin's name.

This changed significantly from the old forums, the new feeds include the author in the individual item, and the feed description is [Plugin Name Here] Reviews or [Plugin Name Here] Support which is the same as the rest of the forums titles.

I noticed that each reply on a support question comes through as follows:

Impossible to activate Excerpts & Thumbnails
Replies: 4
Hello,
It’s impossible to activate Excerpts & Thumbnails, i tried in many ways, is there aby issues or bug, please find a solution.
I also sent you many support email since one month, to try to find a solution but you didn’t answer even one time. I’m loosing a lot of time to find a solution. Be more pro or close your support by email.

Notice how, rather than showing the ACTUAL reply, it shows the number of replies and only the original message beneath it. > This is the "Description" tag that I'm referring to.
The same thing can be said for the Reviews RSS feed.

I think that's possibly #4867, but is also core bbPress behaviour I believe and something that would need to be filed upstream.

One last thing we noticed is that there is no link to the RSS feeds on the support or reviews pages. I know they can be found by simply adding /feed to the URL, however, those who don't know about it would struggle to find it.

#1999

I'm going to mark this ticket as fixed, as I think everything is either fixed, no longer applicable, or covered in another ticket.