Opened 11 years ago

Closed 6 years ago

Last modified 4 years ago

#164 closed enhancement (wontfix)

Ability to "like" support forum messages

Reported by: daedalon's profile Daedalon Owned by:
Milestone: Priority: low
Component: Support Forums Keywords:


Migrating from #wp24537:

I want the ability to express my liking towards messages on support forums with one click.

This makes the support forums feel more alive. Information is also more transparent: at the moment I have no idea how many people really liked any of the things I posted, because most of the likers won't put it into words. That's not just to save their precious time; by not writing "Like #postnumber" messages the threads stay more readable and to the topic.

Having a like button and displaying how many people (and who) liked a particular post the support forums will feel that much more like a living community.

comment 1:

This has a secondary benefit, too: as people can see the approximate amount of respect their messages receive, they will start to write more useful messages, and also more of them, because it feels gratifying to succeed in the eyes of others.

The like button could be displayed at the bottom right corner of each message. That space is usually empty, so only in a minority of messages this would cause the current full-width last line to span two lines instead.

Speaking of which, I'd like this Core Trac to also have a like button. To clarify, I'm not suggesting any connection to Facebook but a completely internal feature.

Worth discussion with the support team. Note that anything related to trac should be filed separately for a host of reasons (different site, different backend, different rationale, etc).

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points_maybe.jpg (36.1 KB) - added by xkon 6 years ago.
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Change History (7)

This ticket was mentioned in Slack in #forums by sergey. View the logs.

7 years ago

#2 @xkon
7 years ago

To further add a thought on the same topic it might be even better as well to have a counter of some sorts per like let's say so people can get a feeling of how well versed around things a regular user might be. For example there could be an extra counter of total likes/points lets say even as a plain number next to the users name ( see picture ). Think in the terms of a sellers rating.

No matter how friendly people are on these forums, a newcomer has no idea about it and when a normal user just comes straight up giving you a code snippet to solve your problem some people might be curious of 'who they are and if they are to be trusted' etc. This could definitely give a little extra boost of morale to both the User Replying ( as he earns points ) and the User that posts a Question because he can trust straight away whoever comes replying.

For example I'm always clicking on names to see forum stats and total replies just to even check out of curiosity how 'old' my co-speaker is in these forums as I'm new as well. Whenever I see a ton of posts I'm like 'alright we're in good hands'. Basic psychology to be honest.

Last edited 6 years ago by xkon (previous) (diff)

This ticket was mentioned in Slack in #forums by sergey. View the logs.

7 years ago

6 years ago

image for future reference

This ticket was mentioned in Slack in #forums by clorith. View the logs.

6 years ago

#5 @Clorith
6 years ago

  • Resolution set to wontfix
  • Status changed from new to closed

Gamification is something we're very picky about, we want to do our best to avoid it.
These are support forums, and not a community hub as such. To maintain a certain quality beyond posts, it's important that they not be made just to gain points.

In light of this, we'll wontfix this, there's just no good way to do this without gamification becoming a thing.

This ticket was mentioned in Slack in #forums by sergey. View the logs.

4 years ago

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