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Opened 3 years ago

Last modified 11 months ago

#1805 reviewing enhancement

Plugin Directory: Indicate developer review replies on plugin pages

Reported by: hlashbrooke Owned by: dd32
Milestone: Priority: normal
Component: Plugin Directory Keywords: needs-patch ui-feedback 2nd-opinion good-first-bug
Cc:

Description

In the new plugin directory design, we show the latest 2 reviews on the plugin page with a link to go and view the rest of them. What we don't show, however, is the number of comments a review has or whether the plugin developer has responded. I find that it's really useful to know if the plugin developer has responded when I see a 1 or 2 star review as the reviewer is often misguided and the developer has then pointed them in the right direction. It's nice to be able to see this info up front without clicking through to the actual review.

To remedy this, we could one of two things:

  1. Show the number of comments next to the review.
  2. Show a badge or link to indicate that the plugin developer has responded.

I'll attach a couple of screenshots here showing what I mean - the content in the screenshots was done quickly in the Inspector, so it's very basic and could definitely be done in a more visually appealing way I'm sure.

Attachments (2)

Screen Shot 2016-07-06 at 9.50.56 AM.png (156.7 KB) - added by hlashbrooke 3 years ago.
Comment count indication
Screen Shot 2016-07-06 at 9.52.03 AM.png (153.4 KB) - added by hlashbrooke 3 years ago.
Developer response indication (linking to the anchor tag of the developer's first comment)

Download all attachments as: .zip

Change History (15)

@hlashbrooke
3 years ago

Comment count indication

@hlashbrooke
3 years ago

Developer response indication (linking to the anchor tag of the developer's first comment)

#1 @ocean90
3 years ago

#1835 was marked as a duplicate.

#2 follow-up: @Ipstenu
2 years ago

  • Component changed from Plugin Directory to Support Forums
  • Summary changed from Indicate developer review replies on plugin pages to Support Theme: Indicate developer review replies on plugin pages

Moving this to the support forums as the reviews are in the forums.

#3 @netweb
2 years ago

  • Keywords needs-patch added

#4 in reply to: ↑ 2 @SergeyBiryukov
2 years ago

  • Component changed from Support Forums to Plugin Directory

Replying to Ipstenu:

Moving this to the support forums as the reviews are in the forums.

Reviews are in the forums, but this ticket is about the wporg-plugins-reviews shortcode in the plugin directory :)

#6 @SergeyBiryukov
2 years ago

#2765 was marked as a duplicate.

#7 @SergeyBiryukov
2 years ago

  • Summary changed from Support Theme: Indicate developer review replies on plugin pages to Plugin Directory: Indicate developer review replies on plugin pages

#8 @melchoyce
21 months ago

  • Keywords ui-feedback added

#9 @tellyworth
18 months ago

  • Keywords 2nd-opinion added

#10 @tellyworth
13 months ago

  • Owner set to dd32
  • Status changed from new to reviewing

This ticket was mentioned in Slack in #meta by tellyworth. View the logs.


12 months ago

#12 @tellyworth
12 months ago

  • Keywords good-first-bug added

#13 @obenland
11 months ago

I like the idea of adding a comment count

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