Making WordPress.org

Opened 8 years ago

Closed 17 months ago

#1805 closed enhancement (fixed)

Plugin Directory: Indicate developer review replies on plugin pages

Reported by: hlashbrooke's profile hlashbrooke Owned by: dd32's profile dd32
Milestone: Priority: normal
Component: Plugin Directory Keywords: needs-patch ui-feedback 2nd-opinion good-first-bug
Cc:

Description

In the new plugin directory design, we show the latest 2 reviews on the plugin page with a link to go and view the rest of them. What we don't show, however, is the number of comments a review has or whether the plugin developer has responded. I find that it's really useful to know if the plugin developer has responded when I see a 1 or 2 star review as the reviewer is often misguided and the developer has then pointed them in the right direction. It's nice to be able to see this info up front without clicking through to the actual review.

To remedy this, we could one of two things:

  1. Show the number of comments next to the review.
  2. Show a badge or link to indicate that the plugin developer has responded.

I'll attach a couple of screenshots here showing what I mean - the content in the screenshots was done quickly in the Inspector, so it's very basic and could definitely be done in a more visually appealing way I'm sure.

Attachments (5)

Screen Shot 2016-07-06 at 9.50.56 AM.png (156.7 KB) - added by hlashbrooke 8 years ago.
Comment count indication
Screen Shot 2016-07-06 at 9.52.03 AM.png (153.4 KB) - added by hlashbrooke 8 years ago.
Developer response indication (linking to the anchor tag of the developer's first comment)
1805.comment.count.diff (4.3 KB) - added by dufresnesteven 4 years ago.
Adds a comment count next to the review.
Screen Shot 2020-04-28 at 11.30.06 AM.png (140.8 KB) - added by dufresnesteven 4 years ago.
This is is the outcome of 1805.comment.count.diff. The 2nd example where the comment is piped beside the posting date is not implemented.
1805.comment.count.1.diff (2.4 KB) - added by dufresnesteven 4 years ago.
Thanks @dd32. Using _bbp_reply_count to get the count instead.

Download all attachments as: .zip

Change History (22)

@hlashbrooke
8 years ago

Comment count indication

@hlashbrooke
8 years ago

Developer response indication (linking to the anchor tag of the developer's first comment)

#1 @ocean90
8 years ago

#1835 was marked as a duplicate.

#2 follow-up: @Ipstenu
7 years ago

  • Component changed from Plugin Directory to Support Forums
  • Summary changed from Indicate developer review replies on plugin pages to Support Theme: Indicate developer review replies on plugin pages

Moving this to the support forums as the reviews are in the forums.

#3 @netweb
7 years ago

  • Keywords needs-patch added

#4 in reply to: ↑ 2 @SergeyBiryukov
7 years ago

  • Component changed from Support Forums to Plugin Directory

Replying to Ipstenu:

Moving this to the support forums as the reviews are in the forums.

Reviews are in the forums, but this ticket is about the wporg-plugins-reviews shortcode in the plugin directory :)

#6 @SergeyBiryukov
7 years ago

#2765 was marked as a duplicate.

#7 @SergeyBiryukov
7 years ago

  • Summary changed from Support Theme: Indicate developer review replies on plugin pages to Plugin Directory: Indicate developer review replies on plugin pages

#8 @melchoyce
7 years ago

  • Keywords ui-feedback added

#9 @tellyworth
6 years ago

  • Keywords 2nd-opinion added

#10 @tellyworth
6 years ago

  • Owner set to dd32
  • Status changed from new to reviewing

This ticket was mentioned in Slack in #meta by tellyworth. View the logs.


6 years ago

#12 @tellyworth
6 years ago

  • Keywords good-first-bug added

#13 @obenland
6 years ago

I like the idea of adding a comment count

#14 @Otto42
4 years ago

#5139 was marked as a duplicate.

@dufresnesteven
4 years ago

Adds a comment count next to the review.

@dufresnesteven
4 years ago

This is is the outcome of 1805.comment.count.diff. The 2nd example where the comment is piped beside the posting date is not implemented.

@dufresnesteven
4 years ago

Thanks @dd32. Using _bbp_reply_count to get the count instead.

#15 @ReneHermi
21 months ago

Related https://meta.trac.wordpress.org/ticket/6418

Any concerns implementing it?

#16 @coffee2code
17 months ago

In 12250:

Plugin Directory: Output number of replies (if non-zero) for each review on the reviews tab.

Props hlashbrooke, dufresnesteven, coffee2code.
See #1805, #6418.

#17 @coffee2code
17 months ago

  • Resolution set to fixed
  • Status changed from reviewing to closed

In 12251:

Plugin Directory: Style review replies count on reviews tab.

Fixes #1805.

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