Opened 7 years ago

Closed 7 years ago

#2487 closed defect (bug) (invalid)

Instances of incorrect Slack usernames shown on forum user profiles

Reported by: netweb's profile netweb Owned by:
Milestone: Priority: normal
Component: Profiles Keywords:


The user logankipp forums profile states @logankipp on and Slack

The correct Slack username is logan

The forums profile should state something like @logankipp on, @logan on Slack

Relevant links:

Interestingly this is not an issue for @Sergey:

Possibly caching issue though I just asked when Logan changed his Slack username from logankipp to logan:

Logan: mid 2016 i'd guess (src)

Change History (3)

This ticket was mentioned in Slack in #forums by netweb. View the logs.

7 years ago

#2 @SergeyBiryukov
7 years ago

  • Component changed from Support Forums to Profiles
  • Keywords needs-patch removed

It's not just the forums, same on global profiles:

@logankipp on and Slack

The forum profiles fetch the data from slack_users table, same as wp-i18n-teams plugin.

If that table has inaccurate data, we should figure out why it was not updated when the username has changed.

Removing needs-patch, as the code that populates and updates that table is not open-sourced.

Last edited 7 years ago by SergeyBiryukov (previous) (diff)

#3 @netweb
7 years ago

  • Resolution set to invalid
  • Status changed from new to closed

Turns out it's due to duplicate Slack accounts, the Slack username logankipp still exists.

It appears the user created a second Slack account rather than renaming the original Slack account

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