#2546 closed defect (bug) (invalid)
Contact page only available when logged on
| Reported by: |
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Owned by: | |
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| Milestone: | Priority: | normal | |
| Component: | WordPress.tv | Keywords: | |
| Cc: |
Description
The contact page on https://wordpress.tv/contact/ gives an 'Uh oh, someone made a mistake!' 404 error page. Only for users LOGGED IN to wordpress.COM , the form is correctly displayed.
Change History (8)
#2
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8 years ago
I can reproduce in the latest Chrome exactly as described: the page displays the contact form if I'm logged in on WP.com, and a 404 error otherwise. The URL is the same in both cases.
#3
follow-up:
↓ 4
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8 years ago
@SergeyBiryukov do you have a user role on WPTV? After chatting with @casiepa we determined that his role as mod may be the reason he can see the page when logged in.
I don't have a role on the site, so I can't tell for sure, but my guess is that the page is marked as "private", and setting it to "public" might fix the 404. A related question in that case would be, why is it private? There's no link to the contact page in the navigation (unless you are on blog.wordpress.tv, a separate site) so maybe we don't need that page anyway?
#4
in reply to:
↑ 3
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8 years ago
Replying to coreymckrill:
@SergeyBiryukov do you have a user role on WPTV? After chatting with @casiepa we determined that his role as mod may be the reason he can see the page when logged in.
Indeed, that would be the reason in my case too.
A related question in that case would be, why is it private? There's no link to the contact page in the navigation (unless you are on blog.wordpress.tv, a separate site) so maybe we don't need that page anyway?
It looks like the link to the page was removed from the site footer in #1758, so maybe it should be removed from blog.wordpress.tv as well.
This ticket was mentioned in Slack in #wptv by casiepa. View the logs.
8 years ago
#6
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8 years ago
I am finding two pages that show a link to the Contact page and form.
Submission Guidelines page
https://blog.wordpress.tv/submission-guidelines/
Blog
Hope that helps.
#7
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8 years ago
- Resolution set to invalid
- Status changed from new to closed
As with #1758, this can presumably be resolved by modifying the dynamic menu on blog.wordpress.tv. I'm going to go ahead and close this.
@casiepa Is the URL the same once you're logged in and see the form? I am logged into my WP.com account and the URL above still gives me a 404.