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Opened 8 years ago

Closed 8 years ago

#2595 closed defect (bug) (fixed)

Support Theme: Suppress 'Reply and mark as resolved' checkbox when topic is already resolved

Reported by: garrett-eclipse's profile garrett-eclipse Owned by: sergeybiryukov's profile SergeyBiryukov
Milestone: Priority: normal
Component: Support Forums Keywords:
Cc:

Description

Hello,

Minor Bug/Enhancement, would be nice to suppress the 'Reply and mark as resolved' checkbox on resolved topics. When you get to the bottom of a very long thread and see that you assume the topic isn't already resolved. This caused me to look silly ;) posting what I thought was a closing comment on something that was already closed.

Appreciated,
Cheers

Attachments (1)

Screen Shot 2017-03-22 at 9.26.06 AM.png​ (308.6 KB) - added by garrett-eclipse 8 years ago.
Screen shows a resolved ticket (top right dropdown) with the checkbox to resolve (bottom)

Download all attachments as: .zip

Change History (3)

@garrett-eclipse
8 years ago

Screen shows a resolved ticket (top right dropdown) with the checkbox to resolve (bottom)

This ticket was mentioned in ​Slack in #forums by garrett-eclipse. ​View the logs.
8 years ago

#2 @SergeyBiryukov
8 years ago

  • Owner set to SergeyBiryukov
  • Resolution set to fixed
  • Status changed from new to closed

In 5161:

Support Forums: Add contextual checks for extra reply actions:

  • Don't display "Reply and mark as resolved" checkbox if the topic is already resolved.
  • Don't display "Reply and close the topic" checkbox if the topic is already closed.

Fixes #2595. See #2070.

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