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Opened 2 years ago

Closed 2 years ago

#2762 closed defect (invalid)

number of support tickets disappeared from plugin's page

Reported by: progmastery Owned by:
Milestone: Priority: normal
Component: Plugin Directory Keywords: needs-patch needs-testing
Cc:

Description

The number of support tickets along with the number of resolved tickets disappeared from plugins page.

Is this the reason of recent unexpected change in search results ordering (few hours ago) ?

Change History (6)

#1 @Otto42
2 years ago

Can you give an example of a plugin where there should be a bar but there is not?

This ticket was mentioned in Slack in #meta by otto42. View the logs.


2 years ago

#3 @progmastery
2 years ago

  • Resolution set to invalid
  • Status changed from new to closed

I have checked about 10 random plugins. All of them did not have number of support tickets. That is why I did not mention any particular plugin. Now I check again, everything is ok, also the same plugins. So I'll close the ticket

#4 @Otto42
2 years ago

  • Priority changed from high to normal

Thanks for checking. The bar only counts support threads from the last 2 months, so if there aren't any, then there's no reason to show the bar. If you find a case where the bar is incorrectly missing, feel free to reopen this ticket.

#5 @progmastery
2 years ago

  • Resolution invalid deleted
  • Status changed from closed to reopened

https://gyazo.com/9d116a4a1aee21820b609c04320baee0

again this problem appeared @Otto42

#6 @Otto42
2 years ago

  • Resolution set to invalid
  • Status changed from reopened to closed

There is a bar showing up just fine on the woocommerce plugin.

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