WordPress.org

Making WordPress.org

Opened 2 years ago

Closed 21 months ago

#2980 closed defect (worksforme)

WordPress.org Showcase showing incorrect / defunct thumbnails

Reported by: nagpai Owned by:
Milestone: Priority: normal
Component: Showcase Keywords:
Cc:

Description

The Showcase page Slider as well as the project listing show an autogenerated thumbnail pulled from the site. The sites shown here are very prestigious, and some of them are showing incomplete views of the website (with their slider images as blank). In case of Ogilvy & Mather site, it is showing a thumbnail with an "Internal error" screen.

It would be great if we can have an option to have a JPG screenshot taken manually as a backup, since the Showcase page impacts the marketing communication and overall impression of WordPress.

I have attached some screenshots

Attachments (3)

thumbnails-make.png (250.1 KB) - added by nagpai 2 years ago.
thumbnails
oandm-showcase-error.png (160.2 KB) - added by nagpai 2 years ago.
O & M South Africa error
Obama-foundation.png (156.9 KB) - added by nagpai 2 years ago.
Obama foundation

Download all attachments as: .zip

Change History (9)

@nagpai
2 years ago

thumbnails

@nagpai
2 years ago

O & M South Africa error

@nagpai
2 years ago

Obama foundation

#1 in reply to: ↑ description @nagpai
2 years ago

May be a related ticket: #2515

Last edited 2 years ago by SergeyBiryukov (previous) (diff)

#2 @Otto42
2 years ago

The showcase system already has the ability to use manual screenshots when desired. They can be uploaded to either the system or more likely the wordpressdotorg media section on w.com, and the screenshot URL can be added the listing using the "screenshot" meta field.

Just need to tell the maintainer. I believe the latest maintainer is @heymarkarms

#3 @SergeyBiryukov
2 years ago

  • Keywords needs-patch removed

#4 @iviolini
2 years ago

@Otto42 we haven't heard from @heymarkams and can't locate him....his user profile is mostly blank. Can you help direct us to who to go to for this fix?

#5 @SergeyBiryukov
2 years ago

  • Component changed from General to Showcase

#6 @obenland
21 months ago

  • Resolution set to worksforme
  • Status changed from new to closed

https://wordpress.org/showcase/ogilvy-mather-south-africa/ looks good bow and the Obama Foundation screenshot is correct the way it's displayed in the screenshots on this ticket.

I'm going to close this ticket for now, for future requests feel free to get in touch with the Marketing team.

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