Opened 7 years ago
Closed 7 years ago
#3015 closed defect (bug) (fixed)
Support Theme: Sticky dropdown does not assign sticky class or icon in individual Themes or Plugins forum
Reported by: | zoonini | Owned by: | SergeyBiryukov |
---|---|---|---|
Milestone: | Priority: | normal | |
Component: | Support Forums | Keywords: | |
Cc: |
Description
The "Sticky" dropdown in Themes and Plugins sub-forums does not work.
To replicate:
- In an individual theme or plugin forum, select the "Sticky" status from the drop-down.
- Submit the post.
Result: The post is not stickied - there is no sticky
class and no thumbtack icon.
Expected: The post should have the sticky
class and icon.
As a workaround, clicking the "Stick" link in the Topic Admin sidebar correctly stickies the thread, adding the pin icon and the sticky class.
I tested the "Super sticky" dropdown and it appears to be broken as well.
Change History (5)
This ticket was mentioned in Slack in #forums by zoonini. View the logs.
7 years ago
#3
@
7 years ago
To clarify: There are two hidden "forums" where plugin and theme topics are all held together. The "Support" views for plugins and themes are just that, "views" of specific sets of topics in those hidden forums.
- For their view alone, plugin/theme authors can see a "Stick" link on hovering over a topic. That sticks the topic in their specific "view" of their support posts.
- Moderators of the whole forums can also see a Stick link in the Topic Admin section, as well as have that dropdown. This sticks the topic to the forum as-a-whole. We use it for threads like the master list, or the welcome to the forum topics you find here: https://wordpress.org/support/forum/how-to-and-troubleshooting/
These two different kinds of stickies are different and so have different links. Only moderators/admins should be able to see the Topic Admin and/or Sticky dropdown. Authors should not.
(Edit: Note that the "Stick" link in the topic-admin gets overridden when you're in a topic in your plugin/theme forum, ostensibly to prevent you from accidentally using the wrong one. Doesn't fix the dropdown though.)
So, yeah, okay, using the same wording sucks, I grant you that. But there's only so many ways to express the concept of "sticky". :)
#4
@
7 years ago
- Resolution worksforme deleted
- Status changed from closed to reopened
Given the fact that this is specifically about the dropdown, then I'll reopen it if it is desirable to be fixed.
However, my suggestion that instead of fixing it, we remove the dropdown entirely. There's no reason for a moderator or admin to be able to create a topic and instantly sticky it to a forum or view when it's only saving them one extra click, and when we have this sort of confusion over what constitutes "sticky" in various differing forums and views.
Simplify it, and just remove the dropdown.
Those are for the support forum moderators to stick topics to whole forums, not for plugin/theme authors. They don't see those options, they only see the stick/unstick hover, which sticks a topic to their plugin/theme view of the forums.
What you're doing is sticky and unstickying topics from the plugin/theme hidden sub-forums as-a-whole. You can do that because you're a mod/admin. You should please stop doing it if you don't know what it does. :)