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Opened 7 weeks ago

Last modified 7 weeks ago

#3239 reopened enhancement

Plugin notifications

Reported by: tazotodua Owned by:
Milestone: Priority: normal
Component: Support Forums Keywords: 2nd-opinion
Cc:

Description

It's good, when someone opens a support topic in our plugins,
we should get email notification.

Change History (5)

#1 @tobifjellner
7 weeks ago

  • Component changed from General to Support Forums
  • Resolution set to worksforme
  • Status changed from new to closed
  • Type changed from defect to enhancement

Hi.

Most welcome to meta trac.
I've got good news for you. The function is already there.

  1. Open the forum of interest, for instance https://wordpress.org/support/plugin/polylang
  2. Hit the button Subscribe to this plugin just above the search field.

I'll close this ticket as WorksForMe. Feel free to reopen it if I misunderstood your intention.

#2 @casiepa
7 weeks ago

Or if your email application (like MS outlook) has an RSS feature, just connect it to https://wordpress.org/support/plugin/polylang/feed

#3 @Otto42
7 weeks ago

Or if you have more than one plugin and have a favorite RSS reader, you can see a list of all your plugins' reviews and support forum posts here:

https://wordpress.org/support/view/plugin-committer/tazotodua

And a feed of the same can be found here:

https://wordpress.org/support/view/plugin-committer/tazotodua/feed

For other users reading this, just substitute in your username to get your own view.

#4 follow-up: @tazotodua
7 weeks ago

Guys, I dont agree with you.

When I commit any stupid/minor change to SVN, i automatically get emails (i have never OPTED TO GET EMAILS WHEN I COMMIT CHANGES, NOT I HAVE OPTION TO OPT OUT!!! SURPRISINGLY!) and if that really useless/unimportant commits are emailed (without letting us to disable them),
Why the MOST CRITICAL AND IMPORTANT THING (while people submit support tickets into our plugins and discloses bugs) are not automatically notified to plugin-authors..

do you know how many plugin authors know what you have said ("Subscribe button" or "rss feed") ??
maybe 20%...

and thats why, if you look through the plugins' support forums, most plugin-authors dont even answer during first 6-12 months after opening the topic.

you cant imagine, how that simple thing causes to dipp the overall PLUGINS DEVELOPMENT.

so, my robust vote is that plugins authors should be auto-subscribed (without need to click that button), instead, if they want to Unsubscribe, then they can click that button to Unsubscribe.

#5 in reply to: ↑ 4 @SergeyBiryukov
7 weeks ago

  • Keywords 2nd-opinion added
  • Resolution worksforme deleted
  • Status changed from closed to reopened

Replying to tazotodua:

and if that really useless/unimportant commits are emailed (without letting us to disable them)

They are important for tracking purposes if the plugin has multiple committers, or if your account gets hacked and someone starts making changes on your behalf.

I do agree that plugin authors should be auto-subscribed to support topics for their plugins, unless they've explicitly unsubscribed.

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