Making WordPress.org

Opened 6 years ago

Closed 2 years ago

Last modified 2 years ago

#3650 closed defect (bug) (fixed)

Ignore slack mentions of old tickets

Reported by: knutsp's profile knutsp Owned by: obenland's profile obenland
Milestone: Priority: normal
Component: Trac Keywords:
Cc:

Description

If a very old ticket, closed years ago, is mentioned in Slack (or else?) a comment referring to the mention is created on Trac(s).

Please avoid, as it's confusing. No need to see this. Actually embarrassing :)

Detect age by very old open date and now closed, or time (years) since last closed.

Change History (8)

#1 follow-up: @dd32
6 years ago

@knutsp Can you provide an example of where it's gone wrong? Some extra context might help get something more actionable

For reference, lots of discussions do refer back to very old tickets, and so pulling them into Slack and cross-referencing the conversation is useful (The slack posts on Trac shouldn't trigger emails)

It should only expand # followed by 4 or more digits to work around GitHub references or mentioning things like #1... #2...

#2 in reply to: ↑ 1 @obenland
6 years ago

  • Keywords reporter-feedback added

Replying to dd32:

For reference, lots of discussions do refer back to very old tickets, and so pulling them into Slack and cross-referencing the conversation is useful

It should only expand # followed by 4 or more digits to work around GitHub references or mentioning things

That's how I feel about it too. Though I think I'd allow 3-digit ticket numbers to account for meta etc.

#3 @obenland
6 years ago

  • Owner set to obenland
  • Resolution set to fixed
  • Status changed from new to closed

In 7347:

Trac: Ignore two-digit tickets and changesets

Props knutsp.
Fixes #3650.

#4 @knutsp
6 years ago

  • Keywords reporter-feedback removed

#5 @knutsp
6 years ago

  • Resolution fixed deleted
  • Status changed from closed to reopened

This ticket was mentioned in Slack in #meta-tracdev by dd32. View the logs.


2 years ago

#7 @dd32
2 years ago

  • Resolution set to fixed
  • Status changed from reopened to closed

In 11582:

Slack: Don't post a "This ticket was mentioned in.." on old closed Trac tickets.

This still posts the Ticket reference to Slack, but if the ticket has been has been closed over 2 years avoids littering it with references that were probably not about it.

See the ticket for an example of where a GitHub reference posted to a ticket that had been closed for 14 years.

Fixes #3650.

This ticket was mentioned in Slack in #meta-tracdev by dd32. View the logs.


2 years ago

Note: See TracTickets for help on using tickets.