Making WordPress.org

Opened 6 years ago

Closed 6 years ago

#3795 closed task (blessed) (fixed)

Privacy Policy mailbox is full. O_o

Reported by: sterndata's profile sterndata Owned by:
Milestone: Priority: high
Component: WordCamp Site & Plugins Keywords:
Cc:

Description

In response to a question about the wordpress.org privacy policy, w I quoted the privacy policy to the OP: "Please contact us if you have any questions about our privacy policy or information we hold about you by emailing dpo@…." He dd and got back " “Mailbox is full / Blocks limit exceeded.”"

So, there's that. And a need to be a bit more explicit about stuff served from wordpress.org.

See https://wordpress.org/support/topic/privacy-concerns-with-wordpress-serving-dashboard-widgets-from-s-w-org/

Change History (1)

#1 @iandunn
6 years ago

  • Component changed from General to WordCamp Site & Plugins
  • Priority changed from normal to high
  • Resolution set to fixed
  • Status changed from new to closed

Hey @sterndata, thanks for reporting this, I've bumped the limit, and was able to send a test email to the account successfully.

@tellyworth, do you know why we have a standard mailbox and a forward to HelpScout for this? It seems like we just need the forward. If we can delete the mailbox, then that would avoid saving unnecessary copies of all the spam this account gets. I can see why we might want a backup of the legit mail, though. Do have any thoughts?

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