#427 closed defect (bug) (wontfix)
Erroneous "Email Address already in use" error when attempting to update profile
Reported by: | johnbillion | Owned by: | |
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Milestone: | Priority: | high | |
Component: | Profiles | Keywords: | |
Cc: |
Description
Steps to reproduce:
- Visit https://wordpress.org/support/profile/ and click the "Edit" link
- Change a field (such as your password) and click "Update Profile"
- Note that the page returns an "Address already in use" error next to the Email field and your profile is not updated
Change History (6)
#2
@
11 years ago
- Resolution invalid deleted
- Status changed from closed to reopened
It might be good for us to fix this message so people can actually separate all of their accounts. We could warn that X other accounts are using this email and they must change X-1 of them.
#3
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11 years ago
Seems a bit edge-casey, since we no longer allow accounts to be made re-using emails like this. All accounts that are still this way are what, 5+ years old?
Additionally, long term, the support/profiles page will go away in favor of the new profiles page.
This ticket was mentioned in Slack in #meta by ocean90. View the logs.
9 years ago
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This happens to you because you have three different accounts all with the same email address, which we no longer allow.
I've changed the email on the other two account that you're not using.
The message is not incorrect, just odd for that time and place. Your email address was already in use, on other accounts.