Making WordPress.org

Opened 5 years ago

Closed 4 years ago

Last modified 4 years ago

#4358 closed defect (bug) (fixed)

Support Homepage Searches Defaults to Forums Instead of Articles

Reported by: jarretc's profile JarretC Owned by: ck3lee's profile ck3lee
Milestone: Priority: normal
Component: HelpHub (wordpress.org/documentation) Keywords:
Cc:

Description

If you go to https://wordpress.org/support/ and do a search, it defaults to results from the forums. While forums are a form of support, we already have https://wordpress.org/support/forums/ where searches related to forums posts should exist

The search option at https://wordpress.org/support should default to the 'Support Docs' tab in the search results

Change History (10)

#1 @Otto42
5 years ago

Okay, we literally just added that like 3 weeks ago, intentionally.

https://meta.trac.wordpress.org/ticket/4295

Somebody has to pick a side here.

Version 0, edited 5 years ago by Otto42 (next)

#2 @SergeyBiryukov
5 years ago

  • Component changed from General to HelpHub

#3 @JarretC
5 years ago

  • Component changed from HelpHub to General

That ticket deals with search results from within the support forums itself, this deals with searching from the https://wordpress.org/support/

As the grids below the search are specific to the newly migrated support articles, the search results shown after searching should reflect this

#4 @SergeyBiryukov
5 years ago

  • Component changed from General to HelpHub

This ticket was mentioned in Slack in #meta by tellyworth. View the logs.


5 years ago

#6 @tellyworth
5 years ago

  • Owner set to ck3lee
  • Status changed from new to reviewing

This ticket was mentioned in Slack in #meta by ck3lee. View the logs.


5 years ago

#8 @tellyworth
5 years ago

#4484 was marked as a duplicate.

#9 @coffee2code
4 years ago

In 9596:

Support Forums: Ensure docs-specific searches are directed to the "Support Docs" tab of the Google Custom Search results page.

See [15846-dotorg].
See #4358.

#10 @coffee2code
4 years ago

  • Resolution set to fixed
  • Status changed from reviewing to closed

In 9597:

Support theme: Default front page search form to search "Support Docs" documentation instead of forums.

Otherwise, there is no direct method for searching the documentation (prior to reaching the Google search results page). Forums-specific search can still be done via the forums.

See [15846-dotorg].
Fixes #4358.

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