Making WordPress.org

Opened 7 years ago

Closed 7 years ago

#4571 closed task (blessed) (fixed)

HelpHub Plugin on Serbian Rosetta Site

Reported by: milana_cap Owned by: sergey
Priority: normal Milestone:
Component: HelpHub (wordpress.org/documentation) Keywords:
Cc:

Description

Serbian Team would like to be part of HelpHub & Handbooks Localisation. Can we please have the HelpHub plugin activated on our website?

Thank you!

Change History (16)

#1 @netweb
7 years ago

  • Owner set to sergey
  • Status newassigned

This ticket was mentioned in Slack in #meta by nao. View the logs.


7 years ago

This ticket was mentioned in Slack in #docs by casiepa. View the logs.


7 years ago

#4 follow-up: @Kenshino
7 years ago

Hey - we have gotten the JP one activated. We are hoping to do the first roll out with Japan and Serbia. Can we this activated for Serbia's rosetta site too?

#5 in reply to: ↑ 4 @milana_cap
7 years ago

Replying to Kenshino:

Hey - we have gotten the JP one activated. We are hoping to do the first roll out with Japan and Serbia. Can we this activated for Serbia's rosetta site too?

Serbia is happy and waiting :)

#6 @tellyworth
7 years ago

  • Resolutionfixed
  • Status assignedclosed

Activated.

#7 @milana_cap
7 years ago

  • Resolution fixed
  • Status closedreopened

It appeared we had HelpHub activated on wrong site.

It was here: https://sr.wordpress.org/wp-admin/
instead of here: https://sr.wordpress.org/support/wp-admin/

As stated in this ticket: https://meta.trac.wordpress.org/ticket/4698

Can we have it activated on support? If it is already activated, can someone set HelpHub Manager role for me? Thank you.

This ticket was mentioned in Slack in #docs by zzap. View the logs.


7 years ago

#9 @casiepa
7 years ago

HelpHub plugin has been correctly 'switched' to /support.
But on page https://sr.wordpress.org/support/users/milana_cap/ I don't seem to have the rights to grant helphub manager rights ...
(When I click update user it is not granting the rights)

As I will deploy HelpHub on all Rosetta, please grant me the right to assign HelpHub managers.

This ticket was mentioned in Slack in #docs by casiepa. View the logs.


7 years ago

#11 @casiepa
7 years ago

  • Resolutionfixed
  • Status reopenedclosed

Helphub activated correctly on /support
User has manager rights.

All fixed

#12 @netweb
7 years ago

Was the HelpHub plugin deactivated and uninstalled from the SR site root?

#13 @casiepa
7 years ago

@netweb The plugin is deactivated from the root, yes

#14 @Nao
7 years ago

  • Resolution fixed
  • Status closedreopened

Reopening this, since SR team is waiting for English contents to be imported.

Reference: https://wordpress.slack.com/archives/C02QB8GMM/p1571231752098600?thread_ts=1571217899.086400&cid=C02QB8GMM

#15 @dd32
7 years ago

Article Content imported.

All published articles set to Pending Review.

When making tickets related to a Rosetta site, please include the domain of the site, not every locales domains are exact matches to their locale slug.

#16 @dd32
7 years ago

  • Resolutionfixed
  • Status reopenedclosed
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