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Opened 4 months ago

Closed 7 weeks ago

Last modified 7 weeks ago

#4571 closed task (fixed)

HelpHub Plugin on Serbian Rosetta Site

Reported by: milana_cap Owned by: sergey
Milestone: Priority: normal
Component: HelpHub Keywords:
Cc:

Description

Serbian Team would like to be part of HelpHub & Handbooks Localisation. Can we please have the HelpHub plugin activated on our website?

Thank you!

Change History (13)

#1 @netweb
4 months ago

  • Owner set to sergey
  • Status changed from new to assigned

This ticket was mentioned in Slack in #meta by nao. View the logs.


3 months ago

This ticket was mentioned in Slack in #docs by casiepa. View the logs.


3 months ago

#4 follow-up: @Kenshino
3 months ago

Hey - we have gotten the JP one activated. We are hoping to do the first roll out with Japan and Serbia. Can we this activated for Serbia's rosetta site too?

#5 in reply to: ↑ 4 @milana_cap
3 months ago

Replying to Kenshino:

Hey - we have gotten the JP one activated. We are hoping to do the first roll out with Japan and Serbia. Can we this activated for Serbia's rosetta site too?

Serbia is happy and waiting :)

#6 @tellyworth
2 months ago

  • Resolution set to fixed
  • Status changed from assigned to closed

Activated.

#7 @milana_cap
2 months ago

  • Resolution fixed deleted
  • Status changed from closed to reopened

It appeared we had HelpHub activated on wrong site.

It was here: https://sr.wordpress.org/wp-admin/
instead of here: https://sr.wordpress.org/support/wp-admin/

As stated in this ticket: https://meta.trac.wordpress.org/ticket/4698

Can we have it activated on support? If it is already activated, can someone set HelpHub Manager role for me? Thank you.

This ticket was mentioned in Slack in #docs by zzap. View the logs.


7 weeks ago

#9 @casiepa
7 weeks ago

HelpHub plugin has been correctly 'switched' to /support.
But on page https://sr.wordpress.org/support/users/milana_cap/ I don't seem to have the rights to grant helphub manager rights ...
(When I click update user it is not granting the rights)

As I will deploy HelpHub on all Rosetta, please grant me the right to assign HelpHub managers.

This ticket was mentioned in Slack in #docs by casiepa. View the logs.


7 weeks ago

#11 @casiepa
7 weeks ago

  • Resolution set to fixed
  • Status changed from reopened to closed

Helphub activated correctly on /support
User has manager rights.

All fixed

#12 @netweb
7 weeks ago

Was the HelpHub plugin deactivated and uninstalled from the SR site root?

#13 @casiepa
7 weeks ago

@netweb The plugin is deactivated from the root, yes

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