Opened 4 years ago

Closed 4 years ago

Last modified 4 years ago

#4780 closed defect (bug) (duplicate)

Search function not working on support forums

Reported by: donmck2017's profile donmck2017 Owned by:
Milestone: Priority: normal
Component: Support Forums Keywords:


I opened a ticket, and it now appears to be closed. Ticket #4777
I got 7 messages that appear to say nothing is wrong.

Let me try and explain this another way.

Type in any search term.
It doesn't work.
All other forums appear to work.
As a customer of your products, I do want the search to work on the forum I am trying to search.

My previous message below.

Is there someone there I can actually talk to one on one?
Do you have an email address?

Cheers Don...

Change History (3)

#1 @ocean90
4 years ago

  • Milestone Improved Search deleted
  • Resolution set to duplicate
  • Status changed from new to closed

Duplicate of #4777.

The ticket is still open.

#2 @donmck2017
4 years ago

  • Milestone set to Improved Search


my previous message:

Hi all,

Having quite a job getting a contact point for this problem. I am a customer, not a developer. Just want the search function to work on my developers forum.

there is a bug in your search function and this is explained at:

Search is mixing up double and single quotes. Hope this can be fixed.


Cheers Don...

Message from the developer :

It seems to be very strange. actually, it is not in our control. When we search “listings”, the following is put into google


And there is no result. But strangely, if we replace the double quotes with single quotes, it’s working.


#3 @SergeyBiryukov
4 years ago

  • Component changed from General to Support Forums
  • Milestone Improved Search deleted
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