Changes between Initial Version and Version 1 of Ticket #5093, comment 16
- Timestamp:
- 03/17/2020 11:28:37 AM (6 years ago)
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Ticket #5093, comment 16
initial v1 1 1 Our volunteers and moderators aren't our target audience. The forums aren't "for" them. They're for the end users, and people who post messages. If we're providing a bad experience to end users (which is demonstrably true at the moment), then we need to solve for that first and foremost. 2 2 3 If solving that impacts the resources/processes of our volunteers, then we need to change those resources/processes. We can't just immediately shut down any discussion of improvements which require additional volunteer resource as a dead-end, unless we've actively decided that WordPress' reputation and market share doesn't matter to (all of) us - which as far as I know, isn't the case.3 If solving that impacts the resources/processes of our volunteers, then we need to change those resources/processes. We can't just immediately shut down any discussion of improvements which impact/alter our resourcing (volunteers/moderators or otherwise/beyond) as a dead-end, unless we've actively decided that WordPress' reputation and market share doesn't matter to (all of) us - which as far as I know, isn't the case. Instead, we need to find a way in which the needs can be met, within the constraints (or, to alter the constraints). 4 4 5 Let's try to be a bit more open and productive around how we explore this, maybe? If volunteer resourcing is the issue, then let's not conflate that with the utility or viability of the proposal, and let's work collaboratively to find a compromise. I think that, perhaps, we're all over-reacting on the amount of additional resource required to police this. We already police it, and, it's evidently a drain.5 So... Let's try to be a bit more open and productive around how we explore this, maybe? If volunteer resourcing is the issue, then let's not conflate that with the utility or viability of the proposal, and let's work collaboratively to find a compromise. I think that, perhaps, we're all over-reacting on the amount of additional resource required to police this. We already police it, and, it's evidently a drain. 6 6 7 7 What if we just gave the moderators the tool to remove the link, as a test? Then nobody's doing any more / different work than at present, but we create some more happy, positive interactions, rather than making enemies of the community? If nobody dies, then we circle back around, regroup with some learnings and insight, and discuss next steps.r