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Opened 8 months ago

Closed 3 weeks ago

#5120 closed enhancement (maybelater)

Add "created date" to support forum archive

Reported by: TweetyThierry Owned by:
Milestone: Priority: normal
Component: Support Forums Keywords: needs-patch 2nd-opinion
Cc:

Description

The support archive view (example https://wordpress.org/support/plugin/gutenberg/) has the "created by" information as well as the "last activity by" and "last activity date (time ago format)" but not the "created date (time ago format)".

I suggest to add the created date to avoid having to open the single view to see the it. This would also makes sense from an ordering perspective, since threads are ordered by created date.

Change History (5)

#1 @TweetyThierry
8 months ago

I believe this is the template line https://meta.trac.wordpress.org/browser/sites/trunk/wordpress.org/public_html/wp-content/themes/pub/wporg-forums/bbpress/loop-single-topic.php#L49 where the created date (time ago) and datetime and title attr needs to be added.

bbp_topic_post_date() should do for time ago, datetime and title attr.

This ticket was mentioned in Slack in #meta by tellyworth. View the logs.


6 months ago

#3 @Clorith
6 months ago

I'm not sold on this, one aspect is the very limited screen space we have, so its important to pick what information to expose or a redesign will be needed.

But what does the creation date help with, in a support forum aspect, it's more important to know when there was a reply, than when a topic was created (in a ticketing system, creation date matters more, but that's a different scenario entirely after all).

Would love to hear some arguments for why this would be needed to back up the proposal.

#4 @dd32
6 months ago

  • Keywords 2nd-opinion added

If this were to be added, i'd expect it be hidden in a title attribute or something, but that would probably go against accessibility.

#5 @dd32
3 weeks ago

  • Resolution set to maybelater
  • Status changed from new to closed

I'm closing this proposal as maybelater pending arguments for it's addition.

For the majority of users, when a thread was created is more irrelevant than when the thread title, and the last activity date tends to give a good feeling for how fresh the activity is.

The main thing I can think of is being able to review all threads created since someones last visit, in which case, there's probably a better tooling flow that can be utilised for that if needed.

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