#5181 closed defect (bug) (fixed)
How to correct email address while registration
Reported by: |
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Owned by: |
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Milestone: | Priority: | normal | |
Component: | Login & Authentication | Keywords: | |
Cc: |
Description
When someone try to register on WordPress.org, they have to fill the username and email. Once they submit the details, they will get confirmation email.
Now, what will happen if they entered the incorrect email address and now want to register again with the same username with a different email address?
Currently, when someone tries to register with the correct email, it gives an error.
Attachments (1)
Change History (14)
#2
follow-up:
↓ 4
@
5 years ago
Try one thing please - Try login using that incorrect email and password are you able to login if yes then, I think no need to create a new account for changing email id you can just visit this link -
I am taking example of your profile -https://wordpress.org/support/users/malayladu/edit/
and here you will find option to change email.
But yes, if not able to login I would suggest you to put your ticket URL in slack channelhttps://wordpress.slack.com/archives/C02RQBWTW
#3
in reply to:
↑ 1
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follow-up:
↓ 5
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5 years ago
Ok. Got it. Can we resend the confirmation link?
Replying to dd32:
Currently it's not possible to change the email address during the registration process.
The pending registration is cleared after 7 or 14 days (I don't recall which exactly right now), after which the username can be registered again.
#4
in reply to:
↑ 2
@
5 years ago
People might not get the confirmation link in case of invalid email address. Even if the email address is valid, people might not have access to it. So, how they confirm it?
Replying to makewebbetter:
Try one thing please - Try login using that incorrect email and password are you able to login if yes then, I think no need to create a new account for changing email id you can just visit this link -
I am taking example of your profile -https://wordpress.org/support/users/malayladu/edit/
and here you will find option to change email.
But yes, if not able to login I would suggest you to put your ticket URL in slack channelhttps://wordpress.slack.com/archives/C02RQBWTW
#5
in reply to:
↑ 3
@
5 years ago
Replying to malayladu:
Ok. Got it. Can we resend the confirmation link?
If this isn't just a theoretical ticket - if you DM me on Slack then I can fix the pending user.
#6
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4 years ago
- Component changed from WordPress.org Site to Login & Authentication
- Type changed from task to defect
This ticket was mentioned in Slack in #meta by tellyworth. View the logs.
4 years ago
This ticket was mentioned in Slack in #meta by tellyworth. View the logs.
4 years ago
#10
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4 years ago
As an easy interim fix, why don't we reduce the timeout from 14 days to say 48 hours (or even 24?)
#11
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4 years ago
- Owner set to dd32
- Status changed from new to accepted
As an easy interim fix, why don't we reduce the timeout from 14 days to say 48 hours (or even 24?)
Currently the signups table is also used within the anti-spam measures, We could add a restriction based on date as well - but it complicates it a bit much for my liking.
Adding a "Wrong email? _Change your email_" link that starts the signup flow again seems reasonable.
Currently it's not possible to change the email address during the registration process.
The pending registration is cleared after 7 or 14 days (I don't recall which exactly right now), after which the username can be registered again.