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Opened 2 months ago

Last modified 2 months ago

#5263 new defect

Update the wording "Your message has been held by our automated systems."

Reported by: carike Owned by:
Milestone: Priority: normal
Component: Support Forums Keywords:
Cc:

Description

Can we please add something to the effect of:
"No need to worry. The queues are reviewed regularly by moderators from all over the world. A human will take a look at your message soon."?
This may be an easy way in order to reduce the number of users asking for their messages to be reviewed on Slack.

Change History (1)

#1 @tobifjellner
2 months ago

However: A special note to translators may be needed here, since this message is by far not true for several forums in other languages. I've literally cleared more than one year old topics in some places.

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