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Opened 3 weeks ago

Closed 3 weeks ago

Last modified 3 weeks ago

#5319 closed defect (fixed)

Possible duplicate of Resolved post in Unresolved list

Reported by: lclarke Owned by:
Milestone: Priority: normal
Component: Support Forums Keywords:
Cc:

Description

https://wordpress.org/support/topic/jetpack-podcast-player/

Post appears in Unresolved Topics list, with zero replies. When clicked, it actually has several replies dating about a week old, and the topic has been marked Resolved. OP mentions he accidentally posted twice, and this is a duplicate, but the link he provides to the original copy only brings up this duplicate.

It behaves as if the original was redirected to the duplicate, but the Unresolved Topics list is still picking up the meta of the original.

Change History (3)

#1 @Otto42
3 weeks ago

  • Resolution set to fixed
  • Status changed from new to closed

Fixed. Duplicates happen when users accidentally post twice. In the future, you can just point it out to the moderators in the #forums channel, and they can handle it directly.

#2 @lclarke
3 weeks ago

I reported this to the #forums team first. They sent me here.

#3 @Otto42
3 weeks ago

Yes, I know. They failed to recognize the problem. It is one they have seen before and know how to correct.

I have pointed it out to them and they should be able to recognize it better in the future.

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