#5388 closed defect (bug) (fixed)
HTML video loading issue on iOS and macOS
Reported by: | bizanimesh | Owned by: | |
---|---|---|---|
Milestone: | Priority: | high | |
Component: | HelpHub (wordpress.org/documentation) | Keywords: | |
Cc: |
Description
HTML videos in articles are not loading on iOS and macOS (Safari) devices.
Example article: https://wordpress.org/support/article/cover-block/
Change History (9)
This ticket was mentioned in Slack in #core-multisite by dd32. View the logs.
4 years ago
This ticket was mentioned in Slack in #meta by ocean90. View the logs.
4 years ago
This ticket was mentioned in Slack in #docs by bobbingwide. View the logs.
4 years ago
#5
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4 years ago
- Priority changed from normal to high
It's not clear to me whether or not the workaround was applied to wordpress.org/support. There are currently 58 videos used in the documentation of WordPress blocks. At present a lot of this documentation is of little value to user's who can't see the videos.
Can this issue be revisited sooner rather than later? The docs team would benefit from knowing what to do.
This ticket was mentioned in Slack in #meta by tellyworth. View the logs.
4 years ago
#7
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4 years ago
- Resolution set to fixed
- Status changed from new to closed
r17014-dotorg should polyfill Range support, and that means the videos referenced above should work.
See https://core.trac.wordpress.org/ticket/42560#comment:18 for an upstream issue about core ms-files support, and my sunrise.php based override.
Closing, since it's working for me in my testing. Re-open if it's still a problem.
For make.wordpress.org I enabled media offloading from
ms-files.php
, but going forward I think I'd prefer to removems-files.php
usage for such sites instead.Since I'm not well versed with the media rewrites, I followed up with the core multisite team