Opened 3 years ago

Closed 2 years ago

#5890 closed defect (bug) (fixed)

Advanced view - Add support reps - non-ascii character display fails

Reported by: knutsp's profile knutsp Owned by:
Milestone: Priority: low
Component: Plugin Directory Keywords:


When adding a support rep (by username) with an "ø" character in the full name, it immediately displays an "ø" character in the name as "?". After refreshing the page the display is correct.

Attachments (1)

Change History (2)

#1 @dd32
2 years ago

  • Resolution set to fixed
  • Status changed from new to closed

This appears to have been related to bad user data - The user in questions name wasn't showing up in many places due to broken utf8 characters. That includes on their profile, support forum profile, and getting eaten by wp_json_encode() which has some UTF8 protections built in.

I've re-saved their profile, which has caused their display name to show up correctly everywhere (such as on and also when being added to a plugin.

Unfortunately I'm not sure how best to locate other accounts that suffer it, as character sets are hard..

I'm going to close this one as fixed though, if other users are affected by this, hit save on your profile and see if that fixes the bad data.

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