Making WordPress.org

Opened 2 years ago

Last modified 10 months ago

#5905 new enhancement

Support Forums: Create a way to flag a 'forum' as a whole

Reported by: ipstenu's profile Ipstenu Owned by:
Milestone: Priority: normal
Component: Support Forums Keywords:
Cc:

Description

This idea is shamelessly cribbed from Twitch's slow-down/throttle/emoji-only/members-only methods.

The problem: There are times when a specific plugin/theme is targeted for bad posts/reviews/etc. This generally is done when a mob mentality decides to attack a plugin/company, or when a developer decides to make fake reviews.

Right now, someone has to sit and keep an eye on the specific forum section.

The (proposed) solution: Have a way to flag a forum into 'moderation only' mode.

This could be done in stages like...

  1. Slowdown - Posts by accounts made within the previous 48 hours are automatically flagged for moderator approval.
  1. Medium - All posts by non-owners (i.e. the plugin owner) are flagged for approval.
  1. Full Stop - ALL posts by non Forum Admins are flagged for approval.

No one wants 3. I'm sure people could come up with different kids of tiers.

Pros:

Reduction of human burden!

Cons:

Increase of confused users (we probably need to address the messaging for 'your post has been held for moderation....')

Gotchas:

The forums are a lie.

No really. They're not 'real' forums, so we need a way to track per ... whatever we decide to track by. We could flag it by plugin/theme… However we make ’em lie, that ‘indicator’ is related to a table ( ¯\_(ツ)_/¯ ) which has the flagged status, yes/no. But that's as far as my initial "does this idea suck?" went :) Now we bring to the community!

Change History (3)

This ticket was mentioned in Slack in #forums by thelmachido. View the logs.


10 months ago

#2 @mrfoxtalbot
10 months ago

I would be curious to know how often does this scenario happen and how bad is it when it happens. I see how it could be useful but it appears to be a rather fringe scenario.

Would the Gutenberg plugin forum & reviews be a good example of this but I suspect there have probably been worse situations, right? I am bringing up this example because, even when we do run into such scenarios, flagging the entire forum might not be necessary.

#3 @Ipstenu
10 months ago

@mrfoxtalbot Gutenberg is a perfect example, but so would be any plugin that has pushed a bad change.

How often would be probably once a month, minimum. Someone's always doing/trying something.

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