Opened 3 years ago
Last modified 18 months ago
#5905 new enhancement
Support Forums: Create a way to flag a 'forum' as a whole
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Owned by: | |
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| Milestone: | Priority: | normal | |
| Component: | Support Forums | Keywords: | |
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Description
This idea is shamelessly cribbed from Twitch's slow-down/throttle/emoji-only/members-only methods.
The problem: There are times when a specific plugin/theme is targeted for bad posts/reviews/etc. This generally is done when a mob mentality decides to attack a plugin/company, or when a developer decides to make fake reviews.
Right now, someone has to sit and keep an eye on the specific forum section.
The (proposed) solution: Have a way to flag a forum into 'moderation only' mode.
This could be done in stages like...
- Slowdown - Posts by accounts made within the previous 48 hours are automatically flagged for moderator approval.
- Medium - All posts by non-owners (i.e. the plugin owner) are flagged for approval.
- Full Stop - ALL posts by non Forum Admins are flagged for approval.
No one wants 3. I'm sure people could come up with different kids of tiers.
Pros:
Reduction of human burden!
Cons:
Increase of confused users (we probably need to address the messaging for 'your post has been held for moderation....')
Gotchas:
The forums are a lie.
No really. They're not 'real' forums, so we need a way to track per ... whatever we decide to track by. We could flag it by plugin/theme… However we make ’em lie, that ‘indicator’ is related to a table ( ¯\_(ツ)_/¯ ) which has the flagged status, yes/no. But that's as far as my initial "does this idea suck?" went :) Now we bring to the community!
I would be curious to know how often does this scenario happen and how bad is it when it happens. I see how it could be useful but it appears to be a rather fringe scenario.
Would the Gutenberg plugin forum & reviews be a good example of this but I suspect there have probably been worse situations, right? I am bringing up this example because, even when we do run into such scenarios, flagging the entire forum might not be necessary.