#6350 closed defect (bug) (invalid)
Updating translations for (en_US)… Download failed. Unauthorized
Reported by: | knssconsulting | Owned by: | |
---|---|---|---|
Milestone: | Priority: | high | |
Component: | API | Keywords: | |
Cc: |
Description
For some reason I am seeing that I need to update "Translations" on the WordPress "Updates" page.
When I run the update for "Translations" I receive this error:
"Updating translations for (en_US)…
Download failed. Unauthorized
Go to WordPress Updates page"
I have tried numerous attempts to fix it myself also with hired developers
- They have reinstalled WordPress.org through the WordPress dashboard and manually
- We have tried to install numerous language plugins and did not resolve
- We have gone through each plugin one by one disabling them and activating them while trying to update the "Translations" update one by one. With no luck.
I came across this website that mentioned I should log a ticket:
https://make.wordpress.org/meta/handbook/tutorials-guides/translations/
I would like your help to be able to figure out how to fix this issue
Change History (2)
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Hi @knssconsulting,
You've found the bug reporter for the WordPress.org website, and other tools/services that WordPress.org provides. This is not the correct place to report a bug in WordPress, nor to get support. To report a bug in WordPress please use https://core.trac.wordpress.org/, and for support please use https://wordpress.org/support/forums/
That being said, this doesn't feel like a WordPress core bug, or a bug in the WordPress.org APIs, as WordPress will NEVER have a
en_US
language pack made available to it (unless a plugin does so..), and WordPress.org also does not return aUnauthorized
error message for downloads.I know you've deactivated plugins, but I suspect it's caused by a plugin, as some data would be retained after you deactivated a plugin, stored in options and transients (If the plugin doesn't clean up after itself!)
I suspect this is caused by a premium plugin/non-wordpress.org hosted plugin that hosts it's own translations, and has a buggy/faulty translation integration.
I'll drop you an email shortly.
I'm closing this ticket as
invalid
as it's not likely to be a WordPress.org bug, but will re-open it if it's determined to be so.