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Opened 18 months ago

Closed 18 months ago

Last modified 18 months ago

#6554 closed enhancement (fixed)

Record in user notes when and who flagged or unf-flaged a support forum account

Reported by: jdembowski's profile jdembowski Owned by: dd32's profile dd32
Milestone: Priority: normal
Component: Support Forums Keywords:
Cc:

Description

This change is for what moderators see in the forums. Regular forum account users do not see this; nor should that change. This is a change to help moderators see a timeline for what happened to a user's forum account.

When a user in the support forums is flagged by a moderator, a moderator will see that user's post/reply or review in the pending queue with message like so.

This user has been flagged by moderatorid on September 8, 2022 at 12:52 pm.

If the account is un-flagged

Unless the moderator makes a note such as

No reoccurrences and many good replies since that time, unflagging.

What I proposing is that the forum user's notes are updated automatically to record when a user is flagged and unflagged.

I am proposing this because other moderators see that someone flagged an account by another moderator but there is no context or history for them to read.

I am asking for this to add some more transparency to who and when an account was flagged. This change is similar to when an account is disabled or enabled in the forums, the notes get updated with which moderator performed that action and when.

Change History (3)

#1 @sterndata
18 months ago

Good idea; I don't always remember to write an unflagging note.

#2 @dd32
18 months ago

  • Owner set to dd32
  • Resolution set to fixed
  • Status changed from new to closed

In 12161:

Support Forums: Create a user notes entry every time a user is flagged or unflagged.

This also adds a generic User_Notes function that updates the previous user-note if made within 5 minutes, as used by the forum role changer, so that the flagged/unflagged note is added to any recent descriptive reason.

Fixes #6554.

#3 @dd32
18 months ago

In 12171:

Support Forums: Fix a typo in [12161].

Props fierevere.
See #6554.

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