#6996 closed enhancement (wontfix)
Support Forums: New role to view/add user notes
Reported by: |
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Owned by: | |
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Milestone: | Priority: | normal | |
Component: | Support Forums | Keywords: | |
Cc: |
Description
Currently, user notes on forum profiles often include information that's very relevant to the work of plugin review team members, but they are unable to see them without Moderator status.
It would also be very useful for them to be able to *add* user notes that others can see.
It would be ideal to have another role that allows people to view and leave user notes, without also having all the other moderator capabilities.
Change History (3)
#2
@
10 days ago
- Resolution set to wontfix
- Status changed from new to closed
As it turns out, user notes are already pulled into two locations useful for plugin reviewers:
- Help Scout
- Plugin dashboard
If it turns out that additional access is needed in the future, I will reopen this ticket or make a new one. Closing this in the meantime.
#3
@
10 hours ago
Thank you for checking and for updating the ticket, @zoonini. Having the notes available in HelpScout and the Plugin dashboard is handy but does not fix the "adding notes" part of the ticket.
On the other hand, I am wondering if we should simplify things and just give plugin reviewers moderators access (even if they are only going to be using it to add notes). I feel that if someone is part of the Plugin Review team, we should be able to trust them.
Should we let this go, leave this ticket closed and go with the simpler "make them mods" option?
We should extend the user notes to account for this, replacing the current capability check (looking for the
moderator
capability), with a more flexible one, such ascan_view_user_notes
andcan_create_user_notes
(or similar)