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Opened 2 years ago

Last modified 4 months ago

#7 new enhancement

Search individual plugin/theme forums

Reported by: Daedalon Owned by:
Priority: normal Component: Support Forums
Keywords: Cc: morktron

Description

There should be options for searching the support forums of individual plugins and themes.

For example if I'm looking for a specific thread of Events Manager's qTranslate compatibility from September-October last year, http://wordpress.org/search/events+manager+qtranslate gives 827 threads. The following options to narrow the list down would be helpful:

  • Limit search to one support forum area
  • Limit search to topics opened by / replied to by certain users (a comma-separated list)
  • Limit time range of when the topic was opened / replied to
  • Limit the amount of replies (eg. at least 7, at most 10)

Change History (13)

comment:1 @morktron21 months ago

  • Cc morktron added

This is a commonly featured request and will save literally millions of people thousands of collective hours searching - I think it should be higher priority ;)

I posted about it here: http://wordpress.org/support/topic/ability-to-search-within-a-specific-plugin-support-forum

comment:2 @AJD17 months ago

Agreed! I have been hoping for this for ages.

comment:3 @Daedalon17 months ago

  • Summary changed from Search options for individual plugin/theme support forums to Search individual plugin/theme forums

comment:4 @sanderbelou10 months ago

  • Priority changed from low to normal

please make this possible

comment:5 @jdkoelsch8 months ago

I've been wondering about this for years. I thought maybe I just couldn't find it in the interface. Needless to say, this would be very, very helpful.

comment:6 @karacsi_maci8 months ago

Why this feature is not implemented yet? This is a very big lack. And i think, it should be a really high priority task, instead to format the buttons on the dashboard.

comment:8 in reply to: ↑ description @zmokin5 months ago

  • Priority changed from normal to high
  • Type changed from enhancement to defect

It's hard to believe that such a basic function is not available within the support forum. Even the cheapest, most basic forums have this option!

This would cut down on a lot of extra posts and research time (for both users and developers) when looking for answers that may have already been addressed.

Come on WordPress! You folks are so good at everything else, take care of this!

I think the reason there aren't more post for this is that most people are like me - I thought I just couldn't find it in the interface so blamed myself for so long...

Replying to Daedalon:

There should be options for searching the support forums of individual plugins and themes.

For example if I'm looking for a specific thread of Events Manager's qTranslate compatibility from September-October last year, http://wordpress.org/search/events+manager+qtranslate gives 827 threads. The following options to narrow the list down would be helpful:

  • Limit search to one support forum area
  • Limit search to topics opened by / replied to by certain users (a comma-separated list)
  • Limit time range of when the topic was opened / replied to
  • Limit the amount of replies (eg. at least 7, at most 10)
Last edited 5 months ago by zmokin (previous) (diff)

comment:9 @Otto425 months ago

  • Priority changed from high to normal
  • Type changed from defect to enhancement

Despite your opinions, this is not something in the forums at present. The support forum for each plugin are not actually forums, they are a special view into the main plugin forum. Thus, there isn't any way to separate them.

Future enhancements may change the way this works.

comment:10 follow-up: @Daedalon5 months ago

@otto42: Thanks for your reply, it clarifies the issue at hand and finally gives a feeling that at least one core activist has noticed this ticket. As a way to implement this, how about making a search parameter that limits the search to posts that would match the specific view?

As the views have some way of filtering what posts are shown for each support forum, the same should be doable for searching as well. After all, searching is just another way of displaying posts.

As for the priorization, in my opinion this deserves to be the single most important task for the meta team. This has by far the highest impact on the WordPress community.

comment:11 in reply to: ↑ 10 ; follow-up: @Otto425 months ago

Replying to Daedalon:

After all, searching is just another way of displaying posts.

As much as I would like it to be, it really isn't that simple.

As for the priorization, in my opinion this deserves to be the single most important task for the meta team. This has by far the highest impact on the WordPress community.

You're welcome to your opinion, but ultimately, I have to disagree with you here. Search is important, but then again, Google is a thing that exists and they do it better than we can. The new theme directory working, user profiles, plugin enhancements, things like this exist too. There's a number of projects going on, and we work on them all at the same time. Search is indeed something we want to improve, but it is somewhat behind things like "updating the forums to something originally made this decade", sort of thing.

comment:12 in reply to: ↑ 11 @Daedalon4 months ago

As for the priorization, in my opinion this deserves to be the single most important task for the meta team. This has by far the highest impact on the WordPress community.

You're welcome to your opinion, but ultimately, I have to disagree with you here. Search is important, but then again, Google is a thing that exists and they do it better than we can. ... Search is indeed something we want to improve, but it is somewhat behind things like "updating the forums to something originally made this decade", sort of thing.

Thank you for your comment. Google does not currently resolve this issue; that's why this ticket has so many comments from the community. However, I completely agree with the prioritization of updating the forums over this, as that would likely fix this and other issues as well. I know you've been working hard on the theme and plugin directories recently. I hope this would become a priority after the current top tasks have been successfully finished.

To illustrate, I have often posted a question after studying the first 10 to 20 Google results to no effect. Even after this it's common to get a response from the plugin author linking to a post where the question has already been answered.

Quantifying the issue may shed light on the potential effect. Some guesses:

  • WordPress.org posts matching the pattern above: 5%
  • Time saved in searching, writing, reading and replying: 20min
  • Posts on WordPress.org per day: 5k

That gives 5,000 minutes, or 3 days and 11 hours of effort in the WP community daily.

Another perspective is how much time could plugin developers switch from support to development when it's easier for users to find the existing answers. Possibly more than an hour per day for each of the most popular plugins. That has a very positive impact on the community.

Last edited 4 months ago by Daedalon (previous) (diff)

comment:13 @DrewAPicture4 months ago

#144 was marked as a duplicate.

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