Opened 20 months ago
#7092 new enhancement
Show the link for commercial plugins near the "new topic" form
Reported by: |
|
Owned by: | |
---|---|---|---|
Milestone: | Priority: | normal | |
Component: | Support Forums | Keywords: | |
Cc: |
Description
in [12336], initial support for declaring a plugin as offering commercial upgrades or support was added to the sidebar when viewing a plugins landing page.
Introducing a similar message near the "new topic" form within the support area for a plugin, when applicable, would also be beneficial. This would also surface it without needing to go via the plugin landing page. I don't have numbers, but I suspect more folks land directly on the forums than on the plugin landing page when using a search engine to find help?
This would point users towards paid support in cases where they are a paying customer, and also nudge other users towards suport plans or similar that the author provides.
Note: See
TracTickets for help on using
tickets.