Making WordPress.org

Opened 10 months ago

Last modified 2 days ago

#7180 new defect (bug)

No way to unsubscribe from Trac tickets

Reported by: binaryfire's profile binaryfire Owned by:
Milestone: Priority: normal
Component: Trac Keywords: close
Cc:

Description

Hi

It's important to provide people with a way of unsubscribing from Trac tickets. If you've left a comment on a ticket, you continue to get emails even if you're no longer watching it.

Eg: https://core.trac.wordpress.org/ticket/14558#comment:40. I've had to set up a Gmail spam filter to automatically move all emails relating to that ticket to the spam folder. But that's not an ideal solution since it's going to hurt your email reputation and affect your deliverability.

Change History (6)

#1 @NekoJonez
10 months ago

  • Component changed from General to Trac
  • Type changed from defect (bug) to feature request

#2 @Otto42
10 months ago

  • Priority changed from high to normal
  • Type changed from feature request to defect (bug)

You could, you know, stop watching it. If that doesn't work, then it needs to be fixed.

#3 @binaryfire
10 months ago

As I said in my first comment:

..you continue to get emails even if you're no longer watching it.

That's the reason I opened the ticket

#4 @dd32
10 months ago

This has been broken for years, there's a patch for Trac here: https://meta.trac.wordpress.org/ticket/3594#comment:10 that probably fixes it, but needs someone with closer knowledge of Trac to work on it.

See also #314, #3594, #4832

#5 @generosus
4 weeks ago

Buenos Dias!

Until Team WordPress implements a patch to fix this, please follow this tip to unsubscribe from Trac tickets and stop receiving email notifications.

Props to @sabernhardt for the tip.

Cheers!

#6 @sabernhardt
2 days ago

  • Keywords close added

I think this ticket could be closed. There is a way to unsubscribe from all tickets where you have added a comment, though that is not very intuitive to find and update. #3594 might make subscribing and unsubscribing friendlier, and I can open a separate ticket to discuss improving the preferences text and links (#7650).

Last edited 2 days ago by sabernhardt (previous) (diff)
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