Making WordPress.org

Opened 7 months ago

Closed 6 months ago

#7342 closed enhancement (fixed)

Soften tone of rejection email related to possible copyright infringement

Reported by: coffee2code's profile coffee2code Owned by: coffee2code's profile coffee2code
Milestone: Priority: normal
Component: Photo Directory Keywords:
Cc:

Description

In the course of moderating a photo, a moderator may find that the photo has already been published somewhere on the internet. While the Photo Directory doesn't require exclusivity or initial publication, its limited resources often makes it difficult to verify ownership of the photo. In such a case, the photo is often rejected due to possible copyright infringement.

Within each rejection email is verbiage providing a general explanation for the relevant rejection reason. The current text relating to a possible copyright infringement does not convey the uncertainty of the moderator's belief in copyright ownership and can instead seem as if the moderator is accusing the user of not owning the photo they submitted.

Original text:

The photo has been posted elsewhere but does not appear to be your original work. We require that you "have the copyright or other legal ownership for any photo you submit". This does not include posting photos created by others, even if their licensing is permissive in its use, since copyright is not conferred to you.

I'm proposing the following change:

The photo has been previously posted elsewhere, but due to our limited resources we are unable to verify ownership of the photo. We require that you "have the copyright or other legal ownership for any photo you submit". This does not include posting photos created by others, even if their licensing is permissive in its use, since copyright is not conferred to you.

If you do have the copyright, we apologize, but hope you understand our abundance of caution. Reply to let us know and provide some verification of that fact and we can remove the block that prevents you from resubmitting the photo.

Bear in mind this text is within the context of a general rejection template and does not comprise the entirety of the email being sent.

Change History (3)

This ticket was mentioned in Slack in #meta by courtneyengle. View the logs.


6 months ago

#3 @coffee2code
6 months ago

  • Owner set to coffee2code
  • Resolution set to fixed
  • Status changed from new to closed

In 12970:

Photo Directory, Rejection: Soften tone of rejection email related to possible copyright infringement.

Fixes #7342.

Note: See TracTickets for help on using tickets.