Making WordPress.org

Opened 7 months ago

Last modified 4 months ago

#7354 new defect (bug)

Submit Photo Issue

Reported by: nababurbd's profile nababurbd Owned by:
Milestone: Priority: high
Component: Photo Directory Keywords:
Cc:

Description

I am a new contributor, i am trying to contribute new photos (https://wordpress.org/photos/submit/). But every I get this message "Validating photo dimensions…
". How can I upload photos? Is it a server issue?

Here is screenshot. https://www.dropbox.com/scl/fi/opckdf25xf7p6a0q49rgh/Validating-photo-dimensions.png?rlkey=p8kkl8zeh0i45pu21n3ewwf4n&dl=0

Attachments (1)

Validating photo dimensions….png (158.1 KB) - added by nababurbd 7 months ago.

Download all attachments as: .zip

Change History (9)

#1 follow-up: @kafleg
7 months ago

Hello @nababurbd

You are not able to submit the photo because of that message?

#2 in reply to: ↑ 1 @nababurbd
7 months ago

Hello @kafleg,
Yes, I selected my photo after that when I pressed the submit button, after that I saw this message happen there. Can you help me how can i upload a photo?

#3 @kafleg
7 months ago

@nababurbd
I submitted a couple of photos now and I didn't see any issue. Can you try uploading the image with larger size?

#4 @nababurbd
7 months ago

Yes, that file size was 8MB and and 3120x4160

#5 @nababurbd
7 months ago

@kafleg
Now working from another browser, but google Chrome does not work.

#6 @kafleg
7 months ago

Thanks for the update. I was also facing such issue(sometime) while uploading from Chrome.

This ticket was mentioned in Slack in #meta by courtneyengle. View the logs.


7 months ago

#8 @dd32
4 months ago

I'm unable to locate any fatal errors related to this upload; but I'm almost certain that's what occurred here.

If you could attach an image which can reproduce it, we can look into it further, but I suspect this is going to be a duplicate of #6142.

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