Making WordPress.org

Opened 5 weeks ago

Closed 5 weeks ago

Last modified 5 weeks ago

#7903 closed defect (bug) (invalid)

Astra theme preview is not available .

Reported by: yssambare's profile yssambare Owned by:
Milestone: Priority: normal
Component: Theme Directory Keywords:
Cc:

Description

We have recently identified an issue with the Astra theme's preview on WordPress.org, accessible via the following link:

https://wordpress.org/themes/astra/preview/

https://bsf.d.pr/i/J0OdKt

Issue:
The theme preview is not loading and instead displays the following error message:

Theme Preview for Astra is not available due to PHP Fatal Error.

Current Understanding:
We are aware that the issue is originating from the Astra theme itself. However, since we do not have access to the server-side error logs and lack control over the WordPress.org environment, we are unable to identify the root cause.

Request for Assistance:
Could you please share the relevant error logs associated with this issue? Having access to these logs will help us pinpoint the exact cause of the error and address it effectively.

We appreciate your support in this matter. Please let us know if we can provide any additional information to assist in the investigation.

Attachments (1)

Screenshot on 2025-02-05 at 11-38-06.png (39.7 KB) - added by yssambare 5 weeks ago.

Download all attachments as: .zip

Change History (3)

#1 @dd32
5 weeks ago

  • Keywords dev-feedback needs-dev-note needs-testing-info removed
  • Priority changed from high to normal
  • Resolution set to invalid
  • Status changed from assigned to closed

You can contact the Themes team for details.

The error was conveyed in https://themes.trac.wordpress.org/ticket/201403

You're setting posts_per_page to '' which is invalid, appears to be coming from the return value of astra_get_blog_posts_per_page() being a empty string.

This ticket was mentioned in Slack in #meta by otto42. View the logs.


5 weeks ago

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