Making WordPress.org

Changes between Version 1 and Version 2 of Ticket #8009, comment 25


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Timestamp:
07/11/2025 12:31:38 AM (11 months ago)
Author:
azaozz
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  • Ticket #8009, comment 25

    v1 v2  
    3232> It might need to be considered whether `Create a support thread` is appropriate for the purpose though. It might be that `Report a problem` which feeds into anonymous aggregated plugin feedback would be better.. but at that point, you might as well collect positive feedback too and just call it Reviews...
    3333
    34 Thinking more about this, you're right. A standard support thread may not be best. Also afaik one of the difficulties with that form of feedback is the requirement for the user to long in at wp.org as that may affect privacy, etc. But perhaps anonymous feedback would be better? That would not only solve any privacy related issues/questions but will also make it easier to use as the "reporter" will not need to log in.
     34Thinking more about this, you're right. A standard support thread may not be best. Also afaik one of the difficulties with that form of feedback is the requirement for the user to long in at wp.org as that may affect privacy, etc. it seems anonymous feedback would be better. That would not only solve any privacy related issues/questions but will also make it easier to use as the "reporter" will not need to log in.
    3535
    3636I kind of imagine something like this: on clicking "Report a (plugin) problem" a modal opens with the site health info pre-filled. The user will be able to add few words to describe it. Submitting it would go through their WP install (TBD, but seems preferable not to be directly to wp.org; privacy, etc. and there can be filters for plugins to access it) and WP will send it through the API.