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Opened 5 years ago

Closed 5 years ago

Last modified 5 years ago

#804 closed defect (invalid)

Website Gone

Reported by: rebecca2015 Owned by:
Milestone: Priority: normal
Component: General Keywords:
Cc:

Description

Hi. I have been working all day on http://www.chateaudelavoix.com/ which is run through your site.

I was doing multiple updates on the plugins and then all of a sudden the site disappeared. The page now shows

Warning: require_once(/home/hsilin6/chateaudelavoix.com/wp-content/plugins/google-analytics-for-wordpress/frontend/class-frontend.php) [function.require-once]: failed to open stream: No such file or directory in /home/hsilin6/chateaudelavoix.com/wp-content/plugins/google-analytics-for-wordpress/googleanalytics.php on line 57

Fatal error: require_once() [function.require]: Failed opening required '/home/hsilin6/chateaudelavoix.com/wp-content/plugins/google-analytics-for-wordpress/frontend/class-frontend.php' (include_path='.:/usr/local/lib/php:/usr/local/php5/lib/pear') in /home/hsilin6/chateaudelavoix.com/wp-content/plugins/google-analytics-for-wordpress/googleanalytics.php on line 57

The site does not allow me to log in, it does not recognize me at all. How do I get this back? Please help.

Change History (5)

#1 @SergeyBiryukov
5 years ago

  • Priority changed from highest omg bbq to normal
  • Resolution set to invalid
  • Status changed from new to closed

Please try the support forums: https://wordpress.org/support/.

#2 @rebecca2015
5 years ago

  • Resolution invalid deleted
  • Status changed from closed to reopened

You can't give me a hint? I am totally screwed.

#3 @rebecca2015
5 years ago

And no one has offered to help me...this is a work project. Please.

#4 @DrewAPicture
5 years ago

  • Resolution set to invalid
  • Status changed from reopened to closed

Hi Rebecca,

I'm sorry you're having troubles with your website. Unfortunately, this is not the proper place for your question.

The ticket was closed because your question should be asked in the support forums instead of here. We have a multitude of very capable support volunteers who can help you out on the forums. Please follow the link above and open a topic there describing your issue.

Last edited 5 years ago by DrewAPicture (previous) (diff)
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