Versions are not available for download

[themetechmount]

Hello WordPress.org Support Team,

We are the developers of the plugin Appointment Booking and Scheduler Plugin – Truebooker.
We are facing an issue with plugin version downloads from the WordPress.org downloads page. Some plugin versions are listed as available, but the actual ZIP files cannot be accessed or downloaded.

For example:
Version 1.0.9 is shown as available, but when we try to access the file below, it returns an error stating “This site can’t be reached”:
In addition to this, our last 2–3 released versions are not available for download at all, even though they appear to be published.

Could you please help us investigate why these plugin version files are missing or inaccessible, and advise on how we can resolve this issue?
Thank you for your time and support. We look forward to your guidance.

Best regards , Truebooker Team.

[dd32]

Hi @themetechmount,

For WordPress.org/plugins issues, the best contact is to contact the plugins team at plugins@….

At the top of ​https://wordpress.org/plugins/truebooker-appointment-booking/ this message is visible:

During the last import of your plugin the following warnings were encountered. This message is visible only to the plugin authors & committers.
The Stable Tag field is invalid, the specified SVN tag /tags/1.1.3/ does not exist. /trunk/ will be used instead.

Looking at ​https://plugins.trac.wordpress.org/browser/truebooker-appointment-booking/#tags/ it appears that you're:

• Committing tags inconsistently, using tags/1.0.9 and tags/V1.0.8
• Relying upon /trunk/ packaging, as you're not creating tags/1.1.3 when you release a new version (AS specified in your trunk/readme.txt's "Stable Tag:" field)
• Committing a ZIP file to the SVN tag, whereas you should be committing code, and letting us generate the ZIP file.
• Even when you've added files, such as in tags/V1.0.6 you've also added the ZIP.
• Please use svn copy to generate tags from trunk.
• Please consider looking at the SVN for other plugins through the above trac instance, to see how they manage their SVN repo.

Please read ​https://developer.wordpress.org/plugins/wordpress-org/how-to-use-subversion/ for further information on using SVN. If you don't like using SVN, and use GitHub or another tool, there's often 3rd-party plugin deployment tools available (I can't suggest any specific one).

I'm closing this ticket as invalid as there doesn't appear to be a bug on WordPress.org specifically, just a misunderstanding of how to use our tooling. You're not the first person to run into this kind of thing, and I'll follow up with the plugins team to see if they think we have any lacking documentation.