Opened 5 weeks ago
Last modified 5 weeks ago
#8235 new defect (bug)
Broken Google CAPTCHA on Feedback Form at jobs.wordpress.net
| Reported by: |
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Owned by: | |
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| Milestone: | Priority: | normal | |
| Component: | Jobs (jobs.wordpress.net) | Keywords: | has-screenshots |
| Cc: |
Description
The Google CAPTCHA is not loading correctly on the feedback form page:
https://jobs.wordpress.net/feedback/
Issue observed:
CAPTCHA image/widget appears broken or missing
Users may be unable to complete and submit the form successfully
Steps to reproduce:
Visit https://jobs.wordpress.net/feedback/
Scroll to the feedback form
Check the CAPTCHA section near the submit button
Observe that the CAPTCHA is not rendering properly
Expected result:
The Google CAPTCHA should load and display correctly so users can complete verification and submit the form.
Actual result:
The CAPTCHA appears broken and does not render properly on the form.
Attachments (1)
Change History (2)
#1
@
5 weeks ago
Testing Summary
I was able to reproduce the CAPTCHA issue on the Jobs/Feedback form where the CAPTCHA image fails to load.
Environment
- Browser: Chrome (latest)
- OS: Windows
- Logged-in state: Logged out
Steps to Reproduce
- Visit the Jobs/Feedback page
- Scroll to the form section
- Observe the CAPTCHA image area
Actual Result
The CAPTCHA image does not load, and the browser console shows a server error:
GET /wp-content/plugins/si-contact-form/captcha/securimage_show.php?... 500 (Internal Server Error)
The error originates from:
fscf_captcha_refresh @ fscf-scripts.js
Expected Result
The CAPTCHA image should render correctly without any console errors.
Notes
- The issue appears to be caused by a 500 Internal Server Error from
securimage_show.php. - This may indicate a server-side issue (PHP error, missing dependency, or misconfiguration in the CAPTCHA library).
- Since the request fails at the server level, the frontend script cannot recover or display the CAPTCHA.
Attachments
Attached screenshot showing the console error and broken CAPTCHA rendering.
https://snipboard.io/i37x9X.jpg
Google CAPTCHA is not loading correctly