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Opened 5 weeks ago

Last modified 5 weeks ago

#8235 new defect (bug)

Broken Google CAPTCHA on Feedback Form at jobs.wordpress.net

Reported by: sumitsingh's profile sumitsingh Owned by:
Milestone: Priority: normal
Component: Jobs (jobs.wordpress.net) Keywords: has-screenshots
Cc:

Description

The Google CAPTCHA is not loading correctly on the feedback form page:

https://jobs.wordpress.net/feedback/

Issue observed:

CAPTCHA image/widget appears broken or missing
Users may be unable to complete and submit the form successfully

Steps to reproduce:
Visit https://jobs.wordpress.net/feedback/
Scroll to the feedback form
Check the CAPTCHA section near the submit button
Observe that the CAPTCHA is not rendering properly

Expected result:
The Google CAPTCHA should load and display correctly so users can complete verification and submit the form.

Actual result:
The CAPTCHA appears broken and does not render properly on the form.

Attachments (1)

image-04-16-2026_04_13_PM.png (119.5 KB) - added by sumitsingh 5 weeks ago.
Google CAPTCHA is not loading correctly

Download all attachments as: .zip

Change History (2)

@sumitsingh
5 weeks ago

Google CAPTCHA is not loading correctly

#1 @darshitrajyaguru97
5 weeks ago

Testing Summary

I was able to reproduce the CAPTCHA issue on the Jobs/Feedback form where the CAPTCHA image fails to load.

Environment

  • Browser: Chrome (latest)
  • OS: Windows
  • Logged-in state: Logged out

Steps to Reproduce

  • Visit the Jobs/Feedback page
  • Scroll to the form section
  • Observe the CAPTCHA image area

Actual Result

The CAPTCHA image does not load, and the browser console shows a server error:

GET /wp-content/plugins/si-contact-form/captcha/securimage_show.php?... 500 (Internal Server Error)

The error originates from:

fscf_captcha_refresh @ fscf-scripts.js

Expected Result

The CAPTCHA image should render correctly without any console errors.

Notes

  • The issue appears to be caused by a 500 Internal Server Error from securimage_show.php.
  • This may indicate a server-side issue (PHP error, missing dependency, or misconfiguration in the CAPTCHA library).
  • Since the request fails at the server level, the frontend script cannot recover or display the CAPTCHA.

Attachments

Attached screenshot showing the console error and broken CAPTCHA rendering.
https://snipboard.io/i37x9X.jpg

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