#8248 closed defect (bug) (invalid)
Request to reset 2FA on my WordPress.org account (lost access)
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Owned by: | |
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| Milestone: | Priority: | normal | |
| Component: | WordPress.org Site | Keywords: | |
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Description
Hello WordPress.org support team,
I am unable to access my WordPress.org account because I have lost access to my two-factor authentication (2FA) device.
I still have access to the email address associated with the account, but I am unable to complete the login process due to the missing 2FA code.
I have already tried to find an official email address or alternative support method to resolve this issue, but I could not find a direct option other than this support form.
Because of this, I am requesting assistance to reset or disable 2FA on my account so I can regain access.
Account details:
WordPress.org username: aarifhsn
Registered email: aarifhsn@…
This account is important to me as I am the author of two published theme (Thirteenmag and Symbol) and One plugin as well, and I need access to update and maintain them.
Please let me know if you need any additional verification details.
Thank you for your help.
Send an email to forum-password-resets@… and report the problem there. They can fix it for you.