Making WordPress.org

Opened 5 weeks ago

Closed 5 weeks ago

Last modified 5 weeks ago

#8248 closed defect (bug) (invalid)

Request to reset 2FA on my WordPress.org account (lost access)

Reported by: aarifhsn09's profile aarifhsn09 Owned by:
Milestone: Priority: normal
Component: WordPress.org Site Keywords:
Cc:

Description

Hello WordPress.org support team,

I am unable to access my WordPress.org account because I have lost access to my two-factor authentication (2FA) device.

I still have access to the email address associated with the account, but I am unable to complete the login process due to the missing 2FA code.

I have already tried to find an official email address or alternative support method to resolve this issue, but I could not find a direct option other than this support form.

Because of this, I am requesting assistance to reset or disable 2FA on my account so I can regain access.

Account details:

WordPress.org username: aarifhsn
Registered email: aarifhsn@…

This account is important to me as I am the author of two published theme (Thirteenmag and Symbol) and One plugin as well, and I need access to update and maintain them.

Please let me know if you need any additional verification details.

Thank you for your help.

Change History (3)

#1 follow-up: @Otto42
5 weeks ago

  • Resolution set to invalid
  • Status changed from new to closed

Send an email to forum-password-resets@… and report the problem there. They can fix it for you.

#2 @Otto42
5 weeks ago

  • Priority changed from high to normal

#3 in reply to: ↑ 1 @aarifhsn09
5 weeks ago

Replying to Otto42:

Send an email to forum-password-resets@… and report the problem there. They can fix it for you.

Thanks a lot

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