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Opened 4 years ago

Closed 3 years ago

Last modified 3 years ago

#1407 closed enhancement (fixed)

Change Plugin Review form to remind users NOT to use them for support.

Reported by: Ipstenu Owned by: jmdodd
Milestone: Priority: normal
Component: Support Forums Keywords: has-screenshots
Cc:

Description

Right now we tell them they have to leave a review to rate a plugin, which is good, but people are incredisngly being silly and using this for support.

https://cldup.com/3GNrJGevWc.png

"In order to rate a plugin, you must also submit a review. Please provide as much detail as you can to justify your rating and to help others."

We should change that to something to remind them this isn't a support venue.

"In order to rate a plugin, you must also submit a review. Please provide as much detail as you can to justify your rating and to help others. If you are reporting an issue with a plugin, please post HERE instead."

Where HERE is a link to the support forum post form.

Attachments (1)

1407.diff (1.5 KB) - added by netweb 3 years ago.

Download all attachments as: .zip

Change History (5)

@netweb
3 years ago

This ticket was mentioned in Slack in #forums by netweb. View the logs.


3 years ago

#2 @netweb
3 years ago

Initial pass in 1407.diff updates the new topic form welcome message to:

https://cldup.com/UMz6b67O3Q.png

The patch needs to get the plugins support forum slug added, also any other verbiage tweaks

#3 @jmdodd
3 years ago

  • Owner set to jmdodd
  • Resolution set to fixed
  • Status changed from new to closed

In 3996:

Forums Theme: Use a different new topic message for reviews.

Reviews are not intended to be used for support.

Props netweb, ipstenu.

Fixes #1407.

#4 @SergeyBiryukov
3 years ago

In 4749:

Support Theme: Use a different new topic message for reviews.

Reviews are not intended to be used for support.

Merges [3996] to the new theme.

Props netweb, ipstenu.
See #1407.

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