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Opened 3 years ago

Closed 3 years ago

Last modified 3 years ago

#2073 closed enhancement (fixed)

Add moderator badge to moderator forum replies

Reported by: coffee2code Owned by: coffee2code
Milestone: Priority: normal
Component: Support Forums Keywords: has-screenshots
Cc:

Description

As was done for plugin/theme authors and contributors for their plugin-/theme-specific support forum replies (see #1993), moderators should be given a clear badge for their replies indicating they are a moderator.

A user's role is currently displayed as part of the user's information for a reply. By default this is "Moderator". However, if a user has a custom title -- as most moderators do -- then the custom title is displayed instead. It is not necessarily clear from a custom title that a user is a moderator.

Attached is a screenshot example of a current reply for a moderator with a custom title, as well as a screenshot of the same reply with the proposed badge.

The color chosen for the badge is the same used for the support team's profiles.wordpress.org contributor badges, but can certainly be changed.

This same badge would be shown for keymasters as well, since there is no need to differentiate such a role from moderators on the front-end.

In cases where a moderator is making a reply in a plugin/theme forum for which they would also be given an author/contributor badge, the author/contributor badge will take precedence and be the only one shown.

In a separate ticket, I plan to propose removing the display of a user's role (except when a custom title has been defined). This will remove the redundancy of seeing the label "Moderator" twice for a moderator without a custom title. The only role worth publicly noting is "Moderator", and this ticket should be how that's shown.

Attachments (2)

meta-2073.no-badge.png (58.2 KB) - added by coffee2code 3 years ago.
Example of current appearance of a moderator reply
meta-2073.badge.png (61.0 KB) - added by coffee2code 3 years ago.
Example of same moderator reply but with proposed moderator badge

Download all attachments as: .zip

Change History (9)

@coffee2code
3 years ago

Example of current appearance of a moderator reply

@coffee2code
3 years ago

Example of same moderator reply but with proposed moderator badge

This ticket was mentioned in Slack in #forums by coffee2code. View the logs.


3 years ago

#2 follow-up: @DrewAPicture
3 years ago

+1. I feel like distinguishing moderators like this would be great move to make it plain who's commenting.

I wonder if it would be worth adding the ability to remove the distinction (maybe a different ticket) in certain circumstances. For instance, if you were simply commenting in one of your plugin forums or doing non-moderator-related commenting.

#3 in reply to: ↑ 2 @netweb
3 years ago

Replying to DrewAPicture:

I wonder if it would be worth adding the ability to remove the distinction (maybe a different ticket) in certain circumstances. For instance, if you were simply commenting in one of your plugin forums or doing non-moderator-related commenting.

This is noted in the original description: Replying to coffee2code:

In cases where a moderator is making a reply in a plugin/theme forum for which they would also be given an author/contributor badge, the author/contributor badge will take precedence and be the only one shown.

This ticket was mentioned in Slack in #forums by yui. View the logs.


3 years ago

#5 @coffee2code
3 years ago

In 4138:

Support Forums: Add moderator badge to moderator forum replies.

  • Keymasters get the same "Moderator" badge as there is no need to publicly differentiate the roles.
  • The badge color matches the color used for the support team's profiles.wordpress.org badges.
  • In contexts where the user would otherwise get a plugin or theme author/contributor badge, the moderator badge is not shown.

See #2073.

#6 @coffee2code
3 years ago

  • Owner set to coffee2code
  • Resolution set to fixed
  • Status changed from new to closed

In 4139:

Forums Theme: Style new moderator badge.

Fixes #2073.

#7 @ocean90
3 years ago

In 4151:

Forums Theme: Adjust moderator badge styling for RTL.

See #2073.

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