Opened 6 years ago
Last modified 22 months ago
#3999 reviewing enhancement
Add link/button to create new topic near "reply form"
Reported by: | tobifjellner | Owned by: | SergeyBiryukov |
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Milestone: | Priority: | normal | |
Component: | Support Forums | Keywords: | has-patch has-screenshots needs-testing |
Cc: |
Description
Quite often, users who want to ask a new question submit their question as a reply to some earlier question (their own question or someone else's).
One reason for this seems to be that they've arrived to the forum either via an emailed link from a topic they've participated in earlier, or via Google.
And, once you're inside a specific topic, it's not too obvious how to add a NEW question/topic. There will be a link to the forum itself in the sidebar (which is further down on narrow screens), but it's still not obvious that that's the way to go.
Instead, they'll fill out the only form they see.
Suggestion: Add a button near the response form "Create new topic"
Attachments (5)
Change History (18)
This ticket was mentioned in Slack in #forums by tobifjellner. View the logs.
6 years ago
#2
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5 years ago
@dufresnesteven I like that. But the text should probably be more like:
Do you have a different question? Create a new topic instead
What do you tnink?
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5 years ago
I'm not very familiar with that use case. But if we use the word instead
we should remove the border seeing that we are in the context of submitting a reply. Whereas in my first screenshow, we are in the context of viewing the ticket as a whole.
This ticket was mentioned in Slack in #forums by vladytimy. View the logs.
4 years ago
#5
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4 years ago
- Keywords has-patch has-screenshots needs-testing added
Based on the last proposed design and text above, 3999.patch is a proposed approach. I'm not very familiar with bbp, so there might be a better way to do this. But I really think this has a chance of fetching some people who are just about to fill out the wrong form.
PS: The extra new line in the patch is a typo.
What about something like this?