Opened 5 years ago

Closed 5 years ago

#4654 closed defect (bug) (fixed) shows a confusing 404 Not Found error

Reported by: sergeybiryukov's profile SergeyBiryukov Owned by:
Milestone: Priority: low
Component: General Keywords:


A user on support forums was experiencing an issue with updating WordPress from the admin:

cURL error 6: Could not resolve host:

They went to the home page and saw the default nginx 404 Not Found page, assuming the server was indeed down.

"It's weird for a reputable CMS like WordPress to neglect their own update server" was the conclusion. Later, the issue was tracked down to DNS setup on their hosting.

Could we have that page redirect to or at least show some simple HTML with a link to the "Get WordPress" page?

Change History (4)

This ticket was mentioned in Slack in #meta by tellyworth. View the logs.

5 years ago

#3 @dd32
5 years ago

  • Priority changed from normal to low

#4 @dd32
5 years ago

  • Keywords pending-systems removed
  • Resolution set to fixed
  • Status changed from new to closed

Redirect has been added.

Note: See TracTickets for help on using tickets.